Chapter 2010 The Big Problem of Labor Costs

"Mr. Wang, I think you may have overlooked an important issue, and that is the labor cost. The development of your Shunfeng Logistics is a low basic salary and high piece-rate salary. Courier."

"However, there is still a big difference between China and the United States. In China, you only need to have basic social security. There are three types of insurance, pension, medical care, and unemployment, and they are paid according to the basic salary. The payment amount is very low."

"The United States is different. They will definitely ask to pay according to the overall income, and the payment ratio is much higher than ours. How do you guarantee the profitability of the company?"

Li Shiqiang's question is very sharp, because he once considered opening a branch in the United States, but after analyzing and investigating with Wu Zhigang, he found that China's model cannot be copied to the United States, and the national conditions of the two countries are very different.

Now he really wants to know how to solve this problem if it is Wang Wei.

Li Shiqiang's problem is also what Feng Yu and Kirilenko are most concerned about. The salary of the courier and delivery staff in the United States can be solved, but the high welfare benefits will make them unable to make any money at all.

Unless you have perfect logistics channels, you can effectively reduce costs. And these are exactly what they lack.

Wang Wei seemed to have thought about this for a long time, and answered directly: "This is easy to solve. Our charges will be higher because our services will be better."

UPS's package delivery is the first in the world. Their charges are relatively high, and their service quality is also very good. At the same time, they also have the most complete logistics channels, including cross-border and cross-state logistics.

"I did a survey. Many people in the United States don't like express parcels because they are usually at work when the courier delivers the parcels, and there is no one at home."

"Then the courier has several options. The first is to throw the package in the yard, so that the package is not signed for at all. If the contents inside are damaged or the package is simply lost, the courier company must compensate."

"The second option is to wait until there are people at home, so that the courier will have to work overtime. Few people like to work overtime at night, especially for express delivery. Those couriers may choose to deliver packages on weekends, which makes many people accept The package was several days late."

"As for us, we can provide a third option, which is to set up a post office-like organization in a community, and notify customers to pick up the courier here. They can also unpack and sign in person, and let customers get it as soon as possible. pack."

Feng Yu's eyes lit up, and a noun immediately popped up in his mind - rookie station!

Isn't this the inn that Ma Yun made later? I didn't expect Wang Wei to have thought of it now. If this is the case, then many problems can indeed be solved, and even this station can also collect packages from other express companies, which may be more profitable than pure logistics.

It’s just that in this way, they have to invest a lot more funds. The place of each post station should not be too small, and there must be several staff members, and the commute time of the staff members must exceed normal working hours, because Waiting for many people to pick up packages after get off work.

Moreover, many more people have to be hired, and there are pros and cons at the same time.

The disadvantage is that the cost and expenditure will increase a lot. The advantage is that you can negotiate with the US government again. We have added more job opportunities for you Americans, so you should enjoy some preferential policies, such as tax relief or something. .

Li Shiqiang, Wu Zhigang and others all showed interest and admired Wang Wei. They have also seen the post office, and even Li Shiqiang used to work in the post office. Why couldn't they think of this way?

“With this agency, our income will increase a lot.

Because our service quality is better, then we can charge higher fees. So although the cost in the United States is high, it is not a problem for us. "

Feng Yu thought for a while and asked: "Should the insurance benefits we pay be on par with UPS, etc.? And there is one more thing I want to make clear to you first. We want to hire Americans, and at the same time we must give priority to port workers."

Port dock workers?

Wang Wei frowned. Those people are all strong people. It is suitable for them to send large items, but there is no advantage for sending some small items.

Moreover, many of these strong people have a bad habit, that is, they like to throw the express delivery. If they are not careful, the contents of the package may be damaged.

If the contents of the package are damaged when it arrives at the customer, the courier company will pay compensation according to the agreement, and in many cases, the compensation will be doubled, which will cause a lot of damage to the company's brand reputation.

It seems that he still needs to cooperate with the insurance company. He remembered that Feng Yu invested in the banking industry in the United States, and there are also insurance companies below. Moreover, every courier and courier must pay accident insurance, otherwise, if the courier and courier have any accidents at work, their company will have to compensate them.

Calculated in this way, the insurance expenditure of each courier and dispatcher is not a small amount. If various subsidies such as rainy weather subsidies, windy weather subsidies, snow weather subsidies, high temperature subsidies, cold subsidies, etc. are added, the cost will be even higher. high.

Wang Wei has consulted related companies in the United States, and knows the existence of trade unions here, and also knows that workers’ income or welfare benefits will be increased under various names here, and even many workers in the United States who are engaged in physical labor are more expensive than those engaged in mental work. People earn more.

"The insurance and other benefits we pay are definitely no worse than other logistics companies, even if they are the number one in the world. At the same time, we also need to highlight our characteristics, that is, we deliver faster and have better service attitudes. There are strict requirements on the dress code of the staff.”

Same uniform, same vehicle, service with a smile, clear price, etc.

"Another important point is that Amazon and Yibai have a lot of logistics for free, that is, the company will bear it. You demand that our logistics charges are high and the service quality is good, which will increase the cost of Amazon and Yibei. It is possible that they will suffer losses, will they agree?"

How Amazon first expanded was that it freed logistics fees, which allowed many customers to see the benefits. They took the free logistics fee as a promotional tool, and the effect was very good.

"I will discuss this with Amazon and Yibai to find an internal price acceptable to both parties. And we will launch the latest sorting and parcel equipment to ensure the highest efficiency and the lowest cost."

"Okay, it's fine if you think it through clearly, but according to our budget, the amount of money each of us invested this time is not a small amount. Are you two in trouble?" Feng Yu looked at Li Shiqiang and Wang Wei. 8