Chapter 1775 It's Just a Piece of Chicken Feathers
Reborn The Perfect Era Chapter 1775 is simply a chicken feather audio novel listen online
For Li Mu, the money was not picked up in vain. Since your Lu Yunhao order has not been delivered and is completely paralyzed, I still continue to give various discounts at this time. Didn't I hit myself?
Therefore, Lu Yunhao's beef delivery was suspended, and Li Mu also began to stop the loss in time, waiting for Lu Yunhao to recover before fighting.
However, the current problem of Niu Takeaway is more serious than Li Mu imagined.
It is not a problem of insufficient capacity, but a problem of basic loss of capacity.
The riders who originally delivered the goods could still send some orders, but now, most of the riders are already lying on the ground, and the batteries of the power station have been replaced, and there is no way to support the riders to continue to send orders.
As a result, users who ordered meals but could not wait for a long time had no choice but to choose a refund.
The more pitiful thing happened on the refund side.
The payment channel of Niu Waimai is a payment interface that cooperates with the Shanghai Stock Exchange Bank. The efficiency of remittance is very high, but the efficiency of refund is very slow.
Lu Yunhao never thought about sorting out the refund process of payment channels before, so the refund on his side will take at least 12 working days to arrive after the user initiates and the platform agrees.
This makes the user experience worse.
I ordered and paid for the meal, but I couldn't get the meal, and the money couldn't be returned. I called the customer service, and the customer service agent was always busy.
The five customer service girls in charge of answering the phone never thought that the content of their work would suddenly become scolded.
Every incoming call is a curse, and users are particularly indignant at the performance of the platform, so all the anger is vented to the customer service.
The five little girls were all scolded and cried in no time.
Not only that, but there are also a lot of people on Weibo who are scolding cattle takeout. The content of the scolding is nothing more than the failure to deliver the meal, the refund of the money, and the inability to get through to the customer service phone.
Lu Yunhao straightened his head in a hurry, but this night, no one could help him solve the problem in front of him.
The reputation of beef delivery collapsed in one night.
Lu Yunhao was helpless, so he could only explain on Weibo himself, saying that his team of riders had encountered some problems and were coordinating to solve them. The refunds for all orders would definitely arrive in the account within two working days. At the same time, he also promised to compensate him. One 3 yuan coupon per account.
However, netizens did not buy it at all.
Claiming coupons? You're not joking, but with your delivery efficiency, who would dare to use it in the future?
Everyone ordering meals with beef takeout is essentially for eating, and secondly, to enjoy subsidies and reductions. If you can’t even eat meals, what’s the point of sending more coupons?
Lu Yunhao knew that he was wrong. After posting this Weibo, he did not make any statement in the face of doubts from netizens.
However, his Weibo was quickly taken over by angry users, and there was a lot of scolding.
Lu Yunhao could only call the leaders of the rider team for a meeting immediately, and he scolded a few people as soon as the meeting was over.
These people are also aggrieved to death. There are several reasons for the problem of the rider team.
First, the number of riders is relatively small. There are only 500 riders in total. They ran 100 on the first day. The remaining 400 riders were tired and broke their legs today and could not handle so many orders;
Second, the performance of the electric car is too poor. After running for a while, it will run out of power. Then, I hurried to change the battery. The charging efficiency could not keep up. Everyone replaced all the batteries that could be replaced. Go for delivery?
So, after Lu Yunhao vented his dissatisfaction, the head of the rider team said, "Mr. Lu, if we can't solve the problem of the rider team, the situation will definitely be the same tomorrow morning, and we can't do anything about it."
Lu Yunhao asked Zheng Chao, "When will the second batch of electric cars be delivered?"
Zheng Chao said, "They said that the train departs the day after tomorrow, and it should take about four days to reach the Shanghai market."
"Four days?!" Lu Yunhao's eyebrows twitched, "The daylily has been cold for four days!"
"There is no way, Mr. Lu." Zheng Chao explained seriously, "The electric vehicle manufacturers that cooperate with us,
They all got a large order from Ele.me, so the delivery speed to us was much lower. "
Lu Yunhao roared, "This is your problem, what I want is for you to give me a solution, not to tell me you can't do anything! You can't do anything, he can't do it, and everyone can't do anything about it, then our company can't do anything about it. Can you do it?!"
Zheng Chao said, "In the current situation, we must wait patiently. It will take four days for the electric car to arrive, and we have to recruit riders. The whole work is like a chain, and no link can be broken."
Lu Yunhao asked, "Can you buy a batch for me directly from all the shops selling electric cars in the Shanghai market tomorrow?"
"Yes, yes." Zheng Chao said, "But in this case, first of all, the purchase price will definitely be much higher. What we get from the manufacturer is the factory price, and we buy it from the terminal market at the retail price. The price difference for a car is hundreds of dollars. It’s normal, and there are all kinds of electric vehicles on the market. Although everyone’s batteries are made of the same material, they are all lead-acid batteries, but the key is that everyone’s batteries have different specifications and different molds. At that time, there is no way to use the batteries of the power station. These What about the battery life of the car? From a long-term perspective, we are sure that the unified system will save time, effort and cost. If there are many models and many battery types, it will cause a lot of cost waste..."
Lu Yunhao said with a cold face, "It doesn't matter if the cost is wasted. What I want now is to quickly improve our distribution capacity!"
Having said that, Lu Yunhao said again, "You immediately start preparing to recruit new riders. At least 500 people are recruited first, and you can buy a batch of electric bikes so that they can start taking orders the day after tomorrow!"
Zheng Chao said, "Mr. Lu, the riders need to be trained. If they are recruited, they will take orders. They may not be able to handle it at all."
Lu Yunhao shouted, "This is your problem. My request is that 500 riders must be on duty the day after tomorrow. In addition, when the next batch of electric bikes arrives, the rider team will immediately expand to 1,500 people. If this problem cannot be solved, The leader of the rider team resigns, and you will deduct one month's salary!"
Zheng Chaochou was bald, but he had no choice but to nod his head in agreement.
...
the next day.
In order to ensure user experience, Niu Waimai restricts the flow of user orders.
When the platform believes that the order exceeds the delivery capacity, the platform will prompt other users that they are temporarily unable to place orders, so that the restaurant cannot accept the order.
Although this has lost a lot of woolen orders, at least it can achieve instant delivery of orders that have been placed.
However, the overall process optimization of Niu Takeaway is far less than that of Ele.me, so their order delivery time is longer than that of Ele.me, and the overall operation efficiency is low.
In the one hour during the peak dining period, 400 riders only delivered more than 1,000 orders.
Although the remaining users still want to harvest wool, the platform has stopped accepting orders, so they can only give up cattle takeout and continue to choose Ele.me to take orders.
Lu Yunhao made a calculation. As far as the current distribution efficiency is concerned, if he wants to cover the urban area of the Shanghai Stock Exchange and prevent the situation of exceeding the capacity limit, there must be at least 8,000 riders or more.
Thinking of the support and management behind the 8,000 riders, Lu Yunhao felt panic in his heart.
He now thinks more and more that o2o is really not made by human beings. Others start a business and build a website, staring at a bunch of technologies in the office, and soon they develop it and go online, and then it can be accessed by a large number of users, nothing. The threshold is nothing more than upgrading the bandwidth when there is a lot of traffic.
However, something like o2o runs counter to the traditional Internet.
o2o needs to do a lot of offline work. Maybe there are only ten people working in the company, but there are thousands of people running around and doing offline work.
Once you go to offline work, you must consider all aspects, not only people and horses, but also logistical supplies.
Eight thousand people need to be equipped with 8,000 electric vehicles and at least 40,000 lead-acid batteries or even more. Each battery weighs at least 20 to 30 kilograms, and a single box can pull up to 100 yuan at most. How many cars does it take for 40,000 batteries?
So I can see Li Mu's brilliance. The car is customized, and the actual battery life is three times that of the Niu Takeaway electric car. One car is equipped with two batteries, and it can run as far as his own car with eight batteries. It is this gap, how much additional cost is added.
Thinking of this, Lu Yunhao even thought that he would simply let the riders bring their own means of transport, instead of giving them such leisure.
But this can only be thought about. After all, Ele.me is the first of its kind. The company's electric car, when it comes to itself, has to be bought by the rider himself, so how can the rider want to play with himself.
He felt more and more that he was dragged into the swamp by Li Mu, and now that he had taken the first step, he could not retreat, so he could only bite the bullet and go on.
The only thing that is gratifying is that Niu Waimai now has thousands of repeat customers, which at least proves that he is not useless.
At the same time, Ele.me has been developing steadily and rapidly in the Shanghai stock market.
Due to the expansion of the production of electric vehicles, the group of Ele.me riders in the Shanghai stock market has become larger and larger, and no amount of orders has put Ele.me in the predicament of poor operation.
Moreover, Ele.me can always guarantee the stable timeliness of delivery within half an hour. In the Shanghai stock market, the average delivery time of an order is even less than 20 minutes.
Many users who pay more attention to the delivery time and dining experience have given up the discount offered by Niu Takeaway.
Because using Ele.me may cost an extra dollar or two, but at least you can eat a hot meal, but using beef takeout, you may not even have the chance to place an order.
Facing the current situation of Lu Yunhao being rubbed on the ground by Li Mu, idg was also worried and bald.
Although they don't care about money, they still hope that the money spent will at least be heard.
The current situation of Niu Takeaway is that it’s not a good thing to spend money, and the word of mouth has been rotten after a while. Not to mention that it is divided into two parts of the world with Ele.me, and even ensuring stable operation is a problem.
Moreover, idg also realized a very critical problem, Lu Yunhao simply did not have the control ability they imagined.
Some people are born to be generals, and they can still command tens of thousands of people in an orderly manner and cooperate tacitly.
However, some people are born to be only a small monitor, and they can figure it out clearly with a dozen people.
Lu Yunhao is obviously the latter, and now that the beef takeaway is in his hands, it is like a piece of chicken feathers.
If the project is put in his hands, there is little hope of success...
Rebirth of the Perfect Age
Rebirth of the Perfect Era https://