Chapter 1038 International Medical Department

In the International Medical Department, Yang Ping saw 20 patients in the whole morning, and each patient was allocated about ten minutes on average.

In any other hospital's VIP clinic, such a short consultation time is absolutely unacceptable, but Yang Ping's patients are different. As long as they can get an appointment with Yang Ping, they will be satisfied, even if it is only one minute, and they will never complain about the short time.

Now Yang Ping sees patients in the clinic two mornings a week, Monday morning and Friday morning. On Monday, he sees ordinary clinics at the Surgical Research Institute, and on Friday, he sees VIP clinics at the International Medical Department. Anyway, the expert appointments every month are sold out in seconds.

In order to prevent scalpers from making trouble, the outpatient specialist registration of Sanbo Hospital is all done on the official website using the real-name system. After getting the number, print out the voucher, and bring your ID card when you go to the hospital for treatment. The nurse will carefully verify the ID card. Of course, some expert appointments for on-site registration will be reserved, but these reserved on-site numbers are reserved for the elderly, mainly for those who do not know how to use the Internet.

Although this is not perfect, it basically prevents scalpers from disrupting registration. In fact, it is difficult for scalpers to succeed without internal help. Dean Xia hates scalpers the most, so he will manage this aspect very strictly. He will catch both internal and external forces to eliminate scalpers from the root.

In a large hospital like Sanbo Hospital, there are a lot of patients every day. There are many scalpers, scammers, medical agents, thieves and other messy people who survive around these patients. It was a mess in the past, but after repeated crackdowns by the security department, it is basically extinct now.

Scalpers, scammers, thieves and medical agents are the four pests of large hospitals. It is generally difficult to eradicate them because they are actually working together with some scum inside the hospital. It is impossible to eradicate them completely. Most hospital deans are doctors and professors, and have no experience in dealing with such bad people. A well-known professor once denounced scalpers for reselling his expert number, but was stabbed by the scalper.

In order to eradicate the four evils, Dean Xia put a lot of thought into it. He not only established a strict and transparent system, but also used network technology to build a stable and easy-to-use official website. With the help of WeChat public account, the operation of the entire hospital was realized through networking.

The networking of Sanbo Hospital actually did not cost much. The official website, WeChat public account, medical self-service robot, etc., the networking construction of the entire hospital only cost more than one million, and this network is very easy to use.

In comparison, it is said that the networking of the Fourth Hospital cost 30 million, but it was so difficult to use in the end. It crashed and stuck from time to time, and it was completely unusable. Many machines were just decorations. Many people don’t understand why the networking of the Fourth Hospital cost so much money and it was like a pile of shit. Later, I finally understood that Director Qian’s affairs involved a wide range of people at that time. The higher-ups uprooted him, pulled out the carrot and brought out the mud, and took away more than a dozen leaders directly. Basically, they took a pot, and the sky-high networking matter was completely understood. It is said that the contractor who did the work in the end only received 300,000 yuan. 300,000 yuan did a 30 million yuan job. In fact, this contractor is quite conscientious. So in many cases, it is not enough to have money to do good things, but you need a dean like Dean Xia.

In order to eliminate the "four pests", the video surveillance system of Sanbo Hospital has facial recognition. Now, when those who rely on these for a living enter the hospital, the security guards will go out to take them down. These security guards are very heavy-handed, so after a few times, those habitual offenders will never dare to come here to work again. In fact, scalpers, scammers, thieves and medical agents are all habitual offenders. There are very few new people. Even if there are new people, they will become habitual offenders after coming a few times and enter the blacklist of Sanbo Hospital directly.

Yang Ping's number is not difficult to grab. It's not that there are not many people who go to see him, but that Sanbo Hospital's outpatient clinic has a two-level screening system. Not everyone can make an appointment with an expert like Yang Ping. If anyone with a sprained waist goes to make an appointment with Yang Ping, then the patients who really need life-saving will be squeezed out. Excellent experts should be used in valuable places.

So Sanbo Hospital has set up a national exclusive system: the two-level outpatient recommendation mechanism.

Patients cannot directly register for expert appointments when they come to Sanbo Hospital. They must first register for an ordinary doctor's appointment. Ordinary doctors will enter the hospital's system for cases that they are not sure of or think are difficult. Then patients can go to the Sanbo Hospital official website to grab an expert appointment. If the name and ID number that have not been entered into the system cannot enter the channel for grabbing appointments. If the patient urgently needs to see an expert, the ordinary doctor can directly choose the green channel. At this time, there is no need to grab an appointment and he will be directly recommended to the expert number to jump the queue.

In order to avoid ordinary doctors from making random recommendations, experts will reversely supervise ordinary doctors when seeing patients. If any expert finds that a doctor's frequently recommended patients do not meet the standards for registering expert appointments, he can call up all his recommended patients from the computer to see what the proportion of unqualified patients is. If it exceeds the standard all the time, the ordinary doctor's expert number recommendation qualification will be cancelled, and he will need to be assessed and re-qualified in the future.

This system is for patients in need to see expert appointments and improve the efficiency of medical treatment. Patients with sprained waists, sore necks, and cysts on the back of their hands will not be able to see experts like Yang Ping. Otherwise, a paronychia will also occupy an expert number, which will cause a run on medical resources.

This not only avoids the inefficient medical defects that lead to deaths in Western countries, but also avoids our shortcomings of crowding out experts for both major and minor illnesses. It takes into account both efficiency and quality.

So it is not an exaggeration to say that Dean Xia is a management expert. He thinks about how to manage the hospital well every day. Especially after Sanbo Hospital has produced a genius like Yang Ping, Dean Xia is even more ambitious. He wants to make the hospital world-class.

At present, the international medical department of the hospital has been in operation for some time and has achieved very good results. Many world rich people and national dignitaries have begun to make appointments for medical services at the Institute of Surgery. The registration fee for an appointment has increased from the original 20,000 RMB to 20,000 US dollars, which is higher than Mayo. Many people opposed it at that time. Dean Xia said, why can't it be higher than Mayo? They can make money from the Chinese, so why can't we make money from them? Our pricing is based on our medical level, not on other people's prices. Others' prices are just references.

Now it seems that even a registration fee of more than 100,000 RMB or 20,000 US dollars is not a problem at all. Others don't care at all.

Yang Ping saw the outpatient clinic for a whole morning and drank a pot of tea. These patients all need surgery. In fact, Yang Ping's appointment is not available whenever you want. If you want to see Yang Ping, you must first ask Song Zimo or Xu Zhiliang to see him. They think Yang Ping needs to come to see the patient in person, and then Yang Ping will come to see the patient. Otherwise, Yang Ping can't see all the patients even if he sees them 24 hours a day and 365 days a year.

"Professor Yang, are you satisfied with the environment of this clinic?" Director Lian of the International Medical Department asked with concern. The surgical research institute led by Yang Ping is the core medical force of their International Medical Department. Most patients come to them, so they must be served well.

Yang Ping looked around the clinic: "Very good, the translation of minor languages ​​needs to strengthen the accumulation of medical vocabulary. Sometimes I see that they have a hard time translating."

If the patient speaks English, Yang Ping has no problem at all and can communicate with the patient directly in English, but once he encounters a patient who speaks a minor language, he must rely on translation to communicate. At this time, the accuracy of the translation is very important.