Chapter 255

As New Year's Day approached, various tasks increased. The company and individuals were preparing a summary of work for the year. Feng Yiping gathered more and more documents that needed his signature. Fortunately, it was because of the convenience store. , There are more than one trucks traveling between the provincial capital and the city every day, and the exchange of these documents is also considered convenient.

Government agencies and public institutions are preparing for the New Year's Eve party. Some state-owned enterprises with good returns will also take this opportunity to have fun. For employees, sometimes this is not just a party, because many units will use it to Evening party to recognize the outstanding employees of the year.

The newly recruited college students in the company were not very active in such activities when they were in school, but after joining the work, they became nostalgic and mentioned it to Feng Yiping twice through Li Jia and Gao Zhiyi.

If the conditions are ripe, it is really good to organize such a cross-company event. It can improve the cohesion and sense of honor of the employees, and it can also take the opportunity to promote the corporate culture. But doing nothing doesn't seem good either.

Based on the principle of saving money and being practical, he asked Gao Zhiyi to order a batch of greeting cards. At the same time, he also ordered a batch of the best wall calendars and desk calendars. From ten yuan.

Every employee has a copy of the greeting card, and each greeting card has the signature of Feng Yiping's company general manager. Wall calendars and desk calendars, in addition to being distributed to employees, also leave some shares for each convenience store, allowing them to give some regular customers as appropriate.

In order to be more humane, employees can go to the company to register and let the company send the calendar to their homes. Of course, the postage is also borne by the company. This measure is very popular, especially for the more than 100 employees recruited from the three schools in the county, who all chose to send them home. Presumably they also hope that their parents can know more about their company.

When writing the greeting card, Feng Yiping realized that the total number of employees in the convenience store, Jiasheng Decoration, Zhitong Company, the two factories in the town, the newly merged aluminum products factory, and the more than 60 people in the restaurant had exceeded Eight hundred mark!

Except for the more than 60 people in the noodle shop, Feng Zhenchang didn't need him to do it for him, and he had to sign more than 700 greeting cards. Fortunately, the congratulatory messages on them had been copied, and they were just signatures. Fortunately, his name was relatively simple. , However, looking at the box full of greeting cards on the table, he was still a little apprehensive. This really dug a hole for himself.

He didn't care about the rest, in the ten convenience stores in the city, he personally delivered the greeting cards to each employee, and even sent them a few greetings.

The work intensity of these people of the same age is not high. The convenience store is now open 16 hours a day, and two people work in shifts, standing for 8 hours a day. It is much better than those on the factory production line, but the work is very boring. There are no people. At the same time, when receiving customers, the attitude is required to be good. For these young people who were students a few months ago and have not engaged in other jobs, it is still a bit of a challenge.

When Feng Yiping took Huang Jingping to send greeting cards together, he also found some problems. When he first joined the work, these young people who were very dedicated, active and motivated, some of the shop assistants were already developing into the trend of old employees. Girls, and boys too.

The on-site 4S did a good job, but the service attitude has dropped a big step compared to before. Civilized language is spoken, but it is dry, and it is difficult to guarantee service with a smile. To deal with customer inquiries, such as the discharge location of a certain product, only A few would lead people there, some pointed there with their hands, and some only gave a general direction, for example, "the innermost row."

After the ten shops were gone, Feng Yiping was very heavy and felt that the problem was very big. What he was most worried about happened so soon.

In addition to store location, products and prices, service is a key factor in convenience stores. If this continues to develop, there will be no service at all in the future, no different from those private stores, and sometimes even less enthusiastic than those small stores.

He first looked for the reason from the company's perspective. There were also problems. The company's pre-employment training was good, but the on-the-job training was completely missing. regress.

He specially called Zhou Xingyu over. The two talked for a long time. Feng Yiping did not mean to criticize. In the past few months, Zhou Xinyu has opened forty branches in the provincial capital. At the same time, he spent a lot of energy on some things that Feng Yiping explained temporarily, such as employee recruitment, merger negotiations, etc. It is understandable that some aspects were not considered carefully.

Feng Yiping talked about his thoughts. He felt that in view of the current situation, it is necessary to introduce 5S. The extra S is literacy, which is exactly what Youjia needs most now. If employees can consciously If you improve your personal quality and develop good habits, you will not have these problems now.

Zhou Xinyu agreed with this, but although it is simple to say, it is only one addition, but it is quite troublesome to implement! At present, in China, there are not many companies that introduce 4S, and it is estimated that only those Japanese-funded enterprises implement 5S.

At the end of the discussion, the result was that Feng Yiping had another task during the Spring Festival this year, which was to participate in the training of store managers.

However, before that, Feng Yiping felt that there was one more thing to do. Without comparison, there would be no identification. If you don’t know the hard work of other jobs, you won’t know how easy it is to work in a convenience store.

It's a pity that the aluminum products factory is currently under construction. Feng Yiping had no choice but to call Zheng Lezhi to the city, and asked him to contact the city tool factory with business relations. After staying for a day, the effect is remarkable. Judging from the feedback, when going to work again, the enthusiasm of the employees has generally improved a lot.

After hearing the results, Zhou Xinyu is now contacting suitable manufacturers. However, he is darker than Feng Yiping. He seems to be inclined to let the employees of the provincial branch go to foundries and paper factories, which are labor-intensive and have poor working conditions. factory to visit.

You can't just give some encouragement without giving some encouragement. They are still children, and if they are slapped, they always have to be rubbed twice.

With tears in his eyes again and enduring the pain, Feng Yiping took Huang Jingping to several places, and finally settled on a fairly high-end restaurant. Neither he nor Huang Jingping had ever been in such a restaurant.

Then, in two batches, in the name of celebrating New Year's Day, the twenty or so people were invited to have a meal. The total cost was enough for him and Huang Jingping to live for several months.

Although the money can be reimbursed, in the end, isn't it still a cut from Feng Yiping?

However, after eating this sweet date, the centripetal force of those bear children seemed to be a little bit more, and their motivation was also a little bit more.

However, such a method obviously does not cure the root cause. Feng Yiping sincerely feels the importance of on-the-job training.