Chapter 335: Mall Launched

In the next two days, Qin Yuhan's mood improved again.

Since I met Shen Qian last time, I don't know if this girl is confident or wants to open up, anyway, she no longer worries about gains and losses.

Li Dong didn't have much time to take care of the house in Jinhu Garden. Qin Yuhan happily went to find a designer and a decoration company by himself. Although it was very tiring, the girl didn't complain at all.

Li Dong asked Zheng Long to pick her up, and he devoted his energy to the company again.

...

On May 1st, Yuanfang Mall was officially launched.

On the first day of launch, there were frequent reports of success in the mall. In the first hour of launch, it was not the website that almost collapsed, but the customer service.

I don't know if Yuanfang's emoji system is too popular. When someone finds out that Yuanfang's emoji is super cute, it immediately circulated on major forums.

People are curious, and the rich and varied emoji package system is the first to be launched in a distant place in China.

As a result, no matter whether they were shopping or not, whether they were from Jiangbei or not, the customer service received more than 50,000 chat messages within the first hour of the mall's launch.

More than a dozen customer service sisters almost went crazy!

In fact, you don’t have to chat with the customer service to buy things in Yuanfang Mall, you can just buy directly. The customer service is mainly to provide some consultation.

Therefore, Yuanfang's customer service team is not too big, and there are no more than 20 people at full count.

But accidents always come inadvertently. Seeing messages one after another, seeing various expressions one after another, these customer service sisters really want to vomit blood.

Not to mention them, Li Dong and Shen Qian were about to vomit blood.

It doesn't matter whether people buy or not, you have to accept them. If they ask questions, you can't wait for a few hours to reply to them, right?

If this happens, the current good situation will be over.

Li Dong didn't say a word, and immediately issued an order in the company, as long as he can use a computer, he will go to the battle to receive customers immediately!

The customer service tries to select some customers with pure expressions and transfer them to the employees of the company, and the customer service mainly receives those customers who sincerely ask questions.

Even so,

The customer service staff is still not enough.

In the end, the middle and high-level leaders of the company went to the battle in person. Compared with the general employees, they knew more about the mall, and naturally answered questions more professionally. It must not make people think that the customer service in the distance is a layman.

After arranging these things, Li Dong was a little exhausted.

Everything has been considered, and Li Dong is even prepared for the panic buying. He originally thought that the most problematic thing should be the logistics.

But who knew that the customer service department was almost paralyzed before the logistics came in handy.

Li Dong wanted to cry, but Shen Qian was so busy that she became dizzy.

The two were about to take a rest when Sun Tao hurried over and said, "President Li, I'm going to Longhua Supermarket now, there's something messed up there."

Li Dong hurriedly said: "What's going on?"

"The problem of goods transfer, there are a few items sold in the mall that I can't find in the warehouse, and the customer is eager to ask for it. The operation department asked Longhua Supermarket to provide the supply, but the supermarket said that the mall is also in short supply, and the performance of the mall is not included in the supermarket. , the settlement fee is not uniform on both sides, and finally quarreled and quarreled and became deadlocked."

Li Dongya was sour, and said angrily: "What are you doing! It's just the beginning, and the warehouse can't find the goods. How did you do the preparatory work!"

After finishing speaking, he cursed again: "Is Longhua's head flooded? If you call urgently, they can't make a compromise and just make it up later! If there is a shortage of goods on the first day, the logistics is slow, and the reputation is damaged, it will be bad for them. Is there any benefit?"

Shen Qian said with a headache: "Don't scold me, I have thought about this problem before. At that time, I said to integrate the two systems, but you disagree, there must be a problem now."

Li Dong said angrily: "Don't be an afterthought! If the two sides are really integrated, there will be big problems. I don't want to affect the store because of the mall, and once integrated, the supermarket will really become a transit point!"

Shen Qian curled her lips and said nothing.

Seeing the two quarreling, Sun Tao hurriedly said, "Mr. Li, then I'll deal with it first."

Li Dong let out a foul breath and said, "No need, you sit here, I'll go!"

"you go?"

Sun Tao and Shen Qian expressed doubts at the same time. Li Dong didn't need to come forward for this matter.

Li Dong gritted his teeth and said, "I'll deal with it. If it's okay, let it be. If something happens, I want them to look good!"

Both Sun Tao and Shen Qian felt chills in their hearts. Although Li Dong didn't seem to care much about the company's affairs recently, he was also smiling at the employees and senior management.

But don't forget how many people Li Dong fired last year, and even many people got involved in the game.

If you really think that Li Dong is a good old man, then he will definitely die ugly. Li Dong is not soft when he should be ruthless.

Sun Tao immediately said after hearing the words: "Mr. Li, the company is short of people now, so don't let your temper take hold."

Li Dong said impatiently: "Understood!"

Speaking of getting up, picking up his coat and going out, Sun Tao wanted to say more, but Shen Qian shook her head at him.

After Li Dong left, Shen Qian said: "Let him go, it's good to kill chickens and monkeys, the company hasn't opened people for a while, and some people don't have the overall situation at all."

Sun Tao knew that she was talking about the people from Longhua Supermarket.

But Sun Tao felt a little unhappy in his heart. Before Longhua Supermarket, he had been serving as the store manager concurrently, and he even promoted many high-level managers.

The operation department is under the jurisdiction of the e-commerce department, and this time the main reason is that there is a problem with the warehouse. It stands to reason that Longhua's side cannot be blamed. After all, the company did not stipulate that the supermarket must provide goods for the mall.

Now that Shen Qian said this, she obviously meant that the people in Longhua didn't see the big picture.

Sun Tao was smoldering and worried about Shen Qian's identity, so he could only say in a muffled voice, "I'm afraid there will be a big trouble. According to Mr. Li's temperament, it is possible to abolish the storage department and the operation department."

Shen Qian said nonchalantly: "Abolition is abolishment. According to my opinion, the company should be operated in a unified manner. It has to be operated separately. Not to mention the waste of resources, the operating cost is much higher."

At this moment, Sun Tao had nothing to say. He glanced at Shen Qian, and Sun Tao said helplessly, "Director Shen continues to be busy. I still have something to do, so I'm leaving first."

Sun Tao left in a hurry after speaking.

When Shen Qian saw him leave, a smile appeared on the corner of her mouth. She didn't mean to target Sun Tao, but just reminded him.

To say that the most loyal person in the company to Yuanfang is probably Sun Tao, but people have selfishness, and Sun Tao is no exception.

Although he does many things fairly, he can treat everyone equally.

But sometimes Sun Tao's selfishness is a little bit more serious. There are many middle and high-level people in the distance who are Sun Tao's direct descendants, and Sun Tao treats them particularly favorably.

It's okay for a short time, and Li Dong doesn't care.

But over time, how could Li Dong not care, Sun Tao will cause Li Dong's dissatisfaction sooner or later because of this.

Shen Qian didn't want internal strife in the distance, and she couldn't tell Sun Tao face-to-face. She was less selfish, so she could only remind her in a roundabout way.

She, Shen Qian, doesn't even care if the two departments of the e-commerce department are abolished. Do you, Sun Tao, insist on focusing on the gains and losses of this city and one store?

As the general manager and shareholder of the company, Sun Tao should look further ahead.

...

Longhua Supermarket.

When Li Dong arrived, the two parties had already negotiated on the source of goods, and the courier had also been delivered.

However, the high-level executives of the supermarket and the operation department were there, and both of them looked carefully at the entrance of the supermarket. Before it was hot, sweat was dripping from the heads of both people and horses.

After about two or three minutes, Li Dong's figure appeared at the entrance of the supermarket.

The current manager of the Longhua store is named Liu Yuan. This guy has been working in Longhua since the first day the store opened, and he was Sun Tao's assistant in the early stage.

Later, Sun Tao became a shareholder of the company and resigned from his part-time job as the manager of the Longhua store.

As a first-class store, Longhua is also the only first-class store in Yuanfang. At that time, it was unknown how many people competed for this position.

But in the end, with the support of Sun Tao and Liu Yuan's familiarity with the entire operation process of the Longhua store, Liu Yuan finally took the lead and became the only first-level store manager in Yuanfang.

Originally, Liu Yuan was proud of the spring breeze, and he was in a good mood.

But today Liu Yuan wished he could kill the bastards he had just promoted!

Today, Yuanfang Mall is online, and Liu Yuan, as the first person in the store system, naturally knows about it.

Just when he was hiding in the office and trying to tease the customer service of the e-commerce department with emoticons, Sun Tao suddenly called and told him that Mr. Li was coming soon.

As for the specific situation, Sun Tao thought he knew it, so he didn't go into details.

But Liu Yuan knows what a fart!

He wasn't the one who answered the phone call from the operation department. After the people from the operation department came to the door and jumped up and scolded his mother anxiously, Liu Yuan realized that there was a big problem.

In addition, knowing that Li Dong was coming soon, Liu Yuan couldn't care less about arguing with the people in the operation department, so he hurriedly provided the needed items.

That's why when Li Dong came, the two sides calmed down, otherwise there would still be arguing.

As soon as Li Dong arrived, Liu Yuan and the others rushed to greet him.

Li Dong didn't talk nonsense, and said directly: "How is the matter?"

Liu Yuan quickly said: "Mr. Li, it has been dealt with, and there will be no problems with the client."

Li Dong nodded, and said lightly: "That's good, the customer should maintain it well, and arrange a return visit later."

Although Liu Yuan was not responsible for this matter, Liu Yuan replied immediately: "Okay, Mr. Li!"

Li Dong didn't look at him again, but turned to the people in the operation department and said, "What are you doing here?"

A supervisor came from the operation department. He was young, about 30 years old. Hearing Li Dong's question, he said tremblingly: "Mr. Li, I'm here to transfer goods."

"Transfer goods? I remember that the goods in the mall are provided by special warehouses. Why did you go to the supermarket to transfer goods?"

The director of the operation department swallowed, and immediately said, "There is a problem with the warehouse, the data is lost, and some of the cargo list can't be found."

"Can't find the list?"

Li Dong chuckled, nodded and said: "If you can't find it, you can't find it. Don't look back and even find the goods."

This is a bit embarrassing, what does it mean that the goods cannot be found?

It means being corrupted or sold, it must be a big problem anyway.

If the goods are still there, but the list is missing, it's okay to say that at most some of the people in charge will be fired.

But once the goods are gone, the problem becomes serious.

Of course, in fact, everyone felt that the possibility of being embezzled was unlikely. After all, the mall had only just launched. At this time, as long as the people in the warehouse department had no problem with their heads, they would not be so eager to resell items.

But there is no certainty, who knows if someone's head is really flooded.

Neither Liu Yuan nor the people in the operation department dared to answer or speak out. After Li Dong finished speaking, the atmosphere froze.

After a while, Li Dong said calmly: "Liu Yuan!"

Shocked, Liu Yuan quickly raised his head and said, "Here!"

Li Dong chuckled, waved his hands and said, "Don't be so serious, this matter has nothing to do with you, it's just that your mind is a little rigid and you don't know how to be flexible."

Sweat dripped from Liu Yuan's head, his mind was rigid and he didn't know how to adapt?

Is this a good word!

He wanted to explain a few words, saying that he didn't know, but how could Liu Yuan dare to explain, how could he explain?

Said he wasn't there at the time, said he didn't know about it at all, said he was hiding in the office to tease the customer service, almost courting death!

Liu Yuan didn't want to court death, so he had to acquiesce.

If you don't know how to be flexible, you don't know how to be flexible. It's better than dereliction of duty.

Li Dong glanced at him, and continued: "It's the first time, and you are not the cause of the accident. Is there any objection to deducting your one-month bonus?"

"No comment!" Liu Yuan said hastily.

Li Dong smiled lightly: "Do you know why your bonus was deducted?"

Liu Yuan immediately said: "I know, because I don't know how to be flexible, and I never thought that the mall is also a part of the company. All prosperity, all losses, next time I will not make this mistake again!"

The first-level store manager admitted his mistake in front of so many people, Liu Yuan can be regarded as a talent who can stretch and shrink.

Seeing this, Li Dong couldn't say anything more, so he nodded and said, "Be careful next time."

After Li Dong turned around and left, everyone else was stunned. Is this the end?

But Liu Yuan was very happy!

It's over, how can it be so easy to end!

This is provoking but not sending out, which is more serious than getting angry on the spot. Mr. Li punished him on the spot, indicating that there is nothing to do with him in the future.

The transportable and warehousing departments are going to be ruined this time. The list of goods is lost, and there may be corruption in it. This is a big deal.

Someone in the warehousing department must be finished. As for the operation department, it must not be much better. Who will let these people not use their brains.

Originally, this matter had little to do with them, and they just reported it if they couldn't transfer the goods, but they wanted to show off and insisted on transferring the goods from Longhua Supermarket.

Where is Longhuadian Supermarket?

This is the only first-class store in the distance, and every account here is clear, and Li Dong even has to personally review it every month.

You come to transfer goods, have you asked Li Dong? Have you asked Sun Tao, the former store manager?

You don't even have to go through the formalities, you just have to get the goods from the mall, who gave you the right!

Another point is that the operation department and Longhua Supermarket are not under the control of each other. The two parties are independent systems.

Thinking of this, Liu Yuan secretly rejoiced, but also gloated a little.

These bastards made me lose face in front of the boss, and even deducted a month's bonus. The loss was at least over ten thousand.

Although I have lost some money now, I am finally fine. This is the greatest fortune in misfortune.

Of course, Liu Yuan also knew that he was just comforting himself.

Being labeled as inflexible and rigid-minded by Li Dong, it is impossible to think about promotion in the future, and one day I will be caught as a pigtail, and I am afraid that it will be the end of my life.

Thinking of this, Liu Yuan took a deep breath. The only thing he can do now is to work hard, and it is best to pray that there will be no accidents in the next few years.

With Mr. Sun on top, Mr. Li probably won't directly take down his position as the first-level store manager.

It's a pity, I'm afraid I won't have time to relax in the future.

Thinking of this, Liu Yuan angrily glanced at the director of the operation department beside him, the broom star, it was all caused by these bastards! (To be continued.)