Chapter 935 New Energy Vehicle Accident Investigation

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"Principal Ding, it's on trending searches."

Suddenly, secretary Wen Ruohan said to Principal Ding and An Yujia.

"What?"

When Ding Yue heard this, he couldn't help but frowned slightly.

Good guy.

It is on the hot search again. It seems that whether it is my Wucheng University of Arts and Sciences or the Feiyue Group, if something happens, it will be on the hot search. Sure enough, the media on the Internet have really found the traffic password. ah.

Especially Weibo. On Weibo now, if any small incident happens to Wucheng University of Arts and Sciences or Feiyue Group, they may amplify it a hundred times and then list it on the hot search for netizens to discuss after dinner. Chat and discuss.

“It’s on trending searches.”

Wen Ruohan replied.

Ding Yue immediately looked at An Yujia and asked: "Mr. An, please tell me first, what is going on? Why is the car owner defending his rights? Is there something wrong with our car or something else?"

We still need to understand the cause of the matter clearly.

"Principal Ding, the female car owner who defended her rights, said that the brakes of our Leap Future New Energy Vehicle failed, causing her to have a car accident and hit the guardrail of the highway, almost killing her."

An Yujia replied seriously: "If this matter really gets big and causes an uproar, it will have a great impact on our sales of new energy vehicles in the future. Principal Ding, should we do some public relations?" ?”

"Public relations?"

Ding Yue shook his head directly and said calmly: "If the thing is true, then the responsibility lies with us, and we must shoulder this responsibility. If the thing is false, then we must investigate clearly. What does public relations do? In this era , doing public relations will only make netizens more speculative about our Leap and future new energy vehicles."

"That's the truth. Many public relations nowadays are basically difficult to play a positive role, and may even have some counterproductive effects."

An Yujia agreed with Principal Ding's statement. She would not do anything about public relations for the time being. The most important thing now was to detect what kind of malfunction the female car owner's Leap Future New Energy Vehicle had.

"Where is he now?"

Ding Yue asked.

"Principal Ding, our Feiyue Future New Energy Vehicle Sales Headquarters in Wucheng has attracted a lot of attention." An Yujia quickly replied.

"Come on, let's go over and take a look right away."

After Ding Yue finished speaking, he walked directly out of his principal's office.

Following closely, secretaries Wen Ruohan and An Yujia quickly followed.

Ding Yue drove his Feiyue Future New Energy Vehicle and headed towards the Feiyue Future New Energy Vehicle Sales Headquarters.

The sales headquarters of Feiyue Future New Energy Vehicles is actually not far from Wucheng Weili University. It is in the south and even closer to the South Campus, because the headquarters of most industries under the Feiyue Group are in Wucheng. Over here.

When Ding Yue was on his way to the sales headquarters, he couldn't help but wonder, how could he have a braking problem with his Leap Leap Future New Energy Vehicle?

You must know that the production and release of Feiyue Future New Energy Vehicles are very strict. They have to go through safety inspections and write procedures one after another before they are finally shipped out of the factory for sale.

Of course, since female car owners have come to defend their rights, it means that this matter does not necessarily exist. You must investigate clearly. If it is really because of quality problems with your Leap·Future new energy vehicles, then it must be We will actively deal with it and severely punish the Feiyue Future New Energy Vehicle Manufacturing Factory.

Twenty minutes later.

Ding Yue arrived at the sales headquarters of Feiyue Future New Energy Vehicles.

"Mr. An, why are you here?"

After seeing An Yujia, the manager of the sales headquarters hurriedly came up to him, and then he also saw Ding Yue: "Principal Ding?"

"Let me come over and see what's going on now?"

Ding Yue asked.

"Tell me about the situation."

An Yujia also said.

"Principal Ding, Mr. An, this female car owner has been making trouble here and wants us to give an explanation. Look, there are so many people around, and we have also called the police."

The sales manager explained the current situation.

"Call the police?"

When Ding Yue heard this, he immediately frowned and said, "Is it useful to call the police? Since people come to us to defend their rights, we must actively solve them. What problems can the police solve?" Do you want to solve the problem? Isn’t that the problem?”

When the sales manager heard what Principal Ding said, he immediately panicked. He quickly shook his head and said, "No, no, Principal Ding. I didn't mean that."

"Since the female car owner said that the car had a brake failure, have you done any testing for brake failure?"

An Yujia asked about the business.

"Mr. An, this is where the difficulty lies. The female car owner simply refused to let us conduct a safety inspection on the vehicle involved in the accident, saying she didn't believe us."

the sales manager replied.

"Since you don't believe us, then invite a third-party testing agency to conduct safety testing."

Ding Yue thought for a while and said directly.

A third-party testing agency conducts safety testing, which is more convincing for female car owners and the majority of netizens.

"That's what we told the female car owner, but she said that we would collude with a third-party testing agency, and we still manipulated the final testing report. You said this...isn't this unreasonable?"

The sales manager said it was a big headache. Faced with such car owners who were making trouble to defend their rights, he had no choice.

We asked you to do a vehicle safety inspection, but you didn’t do it, you didn’t trust the safety inspection at our car company’s headquarters, you didn’t even want to trust the safety inspection from a third party, and you didn’t agree to do the safety inspection at all, so how should we decide this? What about vehicle breakdowns?

"It seems that things are not that simple."

Ding Yue said calmly.

If it is really a vehicle brake failure, then you only need to do a safety inspection of the vehicle to know whether it is true. However, this rights-defending female car owner was unwilling to do so. Instead, she came to Leap and Future New Energy Vehicles. The sales headquarters caused trouble in defense of rights, and also magnified the matter and made it more popular. It's hard not to think about it.

"Principal Ding, is there any possibility that it's a scam?"

An Yujia came to Principal Ding's side and asked in a low voice.

"Well, I can't rule out this possibility."

Ding Yue nodded slightly, thinking that there might be a high probability of what An Yujia said. Of course, there is another possibility. This is also Ding Yue's guess, that is, someone saw his Leap·Future new energy vehicles selling too much. Okay, so I'm doing things behind my back.

But none of this matters.

The most important thing is that it is currently necessary to investigate whether the accident vehicle had a brake safety failure.

If it is true, then these speculations are no longer valid. My Leap Future New Energy Vehicles will make full efforts to rectify and actively cooperate to compensate the female car owner.

At this time, after the sales manager called the police, the police had arrived at the scene.

"What's going on?"

After the police officers came over, they asked about the situation.

The sales manager hurried over and talked with the police officer.

Ding Yue and An Yujia also came to the site to defend their rights. They saw a woman in her thirties sitting on a Feiyue Future New Energy Vehicle and shouting that she wanted to defend her rights and that she wanted Feiyue Future New Energy. The car gave an explanation, and there was a banner next to it, which read - [Leap and Future New Energy Vehicle Brake Failure].

"Principal Ding, I'll go up and take a look."

After Anyujia finished speaking, he came to the side of the car and communicated with the female car owner.

"Hello ma'am."

An Yujia first said hello to the female car owner.

"Who are you?"

The female car owner glared at An Yujia and asked angrily.

"Hello madam, I'm An Yujia, CEO of Feiyue Group. I'm here specifically to coordinate with you about the safety accident involving brake failure of our Feiyue Future New Energy Vehicle."

An Yujia said to the female car owner in an orderly and logical way.

"There's nothing to say. If you Leap Future don't give me an explanation, this matter will never end!"

The female car owner's attitude was very tough and she seemed to be a tough one.

After all, ordinary people, if they really encounter a vehicle safety failure, will not make such a big fuss. Instead, they will negotiate with the car company. In the end, the car company will definitely compensate the car owner. This is inevitable.

If this time it is really a brake safety failure of Feiyue Future New Energy Vehicle, then Feiyue Group will also compensate the female car owner and publicly apologize.

"Madam, please listen to me. Since our vehicle may have a brake safety failure, according to the process, we should detect the safety failure of the vehicle. Do you think this is okay?"

An Yujia said to the female car owner very politely.

"No! Are you testing? Can your test report be trusted?"

The female car owner refused directly.

"Then it's okay to invite third-party testing agencies, or even nationally certified testing agencies, to detect safety failures. Is it okay to have a look?"

Anyujia asked again.

"no!"

The female car owner still refused directly and said: "Even the third-party testing agency is colluding with you. Don't I know about you car companies? There is a problem with your car's braking system. It cannot stop the car at all. If you want to It’s not that I’m lucky, I’m probably dead now, but I can still defend my rights here with you. Why don’t you give me an explanation? Is this your attitude under the banner of the most powerful new energy vehicle produced in China?”

Good guy, this is just making trouble unreasonably.

If you don’t follow the formal procedures that should be followed, why are you making such a fuss?

In this case, An Yujia had no choice but to understand the feelings of the sales manager just now.

"Ahem."

Ding Yue coughed lightly, stepped forward, smiled and said to the female car owner: "Madam, how do you want Feiyue Group to give you an explanation?"

actually.

Just now, Ding Yue had sent a WeChat message to his friend Huang Youjie, asking him to come over immediately.

As for this matter, since the female car owner is unwilling to go through the formal process, then she should go through the legal process. No matter what, this matter must be faced head-on.

"Family, this is the sales headquarters of Feiyue Future New Energy Vehicles. We can see that the female car owner involved is still at the scene, confronting the officials of Feiyue Future New Energy Vehicles. Can this matter go well? Let us find out more about whether Feiyue·Future New Energy Vehicle has brake failure or not.”

At the scene, there were already some automotive media people who were live broadcasting the event, and there were also many people who came to enjoy the live broadcast.

This is the era of Internet self-media, and the speed of information dissemination is too fast.

If there are hot searches and above, there will be traffic, and then more people will come to follow and take advantage of the popularity and traffic, so more people will pay attention. In less than half a day, it is estimated that all netizens across the country will know This happened.

as expected.

In less than half a day, items such as brake safety failure and brake failure of Feiyue Future New Energy Vehicle have already appeared on Weibo hot searches, and there is also an "explosive" topic item, that of female car owners. Protect your rights.

Unexpectedly, one day the vehicle rights protection incident would happen in my company.

But this is normal.

The sales volume of Feiyue·Future New Energy Vehicles is really too high and it is too well-known. It is inevitable that various problems will arise. When faced with problems, we must seriously solve them.

"This is your business. Don't you yourself know how to solve it?"

The female car owner said angrily.

Good guy, it seems that this may not be a case of porcelain. If it was a case of porcelain, he would have expressed his demands at this time, such as what kind of compensation should be paid.

Now it seems that this female car owner is bent on making this matter bigger.

"Of course we know that according to our company's regulations and the regulations of the automobile safety industry, the car has a safety failure and needs to be tested to determine the fault. Once the fault is determined, our car company will compensate you and publicly apologize to you. ,what do you think?"

Ding Yue said to the female car owner patiently.

"Haha, testing? For a large car company like yours, I'm afraid that your testing will be tampering."

The female car owner is still so arrogant and unreasonable.

At this time, even some netizens in the live broadcast room of some automotive media people could hardly stand it anymore.

"Good guy, isn't it unreasonable to not let Feiyue Group do testing or let a third party do testing?"

"If we don't allow testing, how can we solve this problem?"

"Safety failure detection is a normal process, right?"

"What is the accident determination by the traffic police?"

"I didn't expect that Leap's new energy vehicles in the future would also have safety failures."

"Damn it, it's scary if the brakes fail. Is it true?"

"If the brakes really fail, this car will really be a coffin car."

"I was originally planning to buy one, but now I have to wait and see."

Many netizens even said that they were originally planning to buy a Leap Future new energy vehicle, but after seeing the incident of the female car owner defending her rights, they had to consider whether to buy it, and finally decided to wait and see.

There are also many car owners who have already ordered cars and express their desire to return their cars.

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