Chapter 575: Tiangang, Our IP Was Blocked?

The popularity of Xingchen AI customer service model.

The impact is certainly not just in China.

After all, Xingchen Academy has long grown into a global giant.

It is involved in various fields.

Every move is watched by the outside world.

Like in China, AI customer service itself is nothing new.

Various large models abroad can do this.

Some are even doing it.

For example, many foreign technology companies have introduced ChatGPT model as customer service.

But the effect can only be said to be neither good nor bad.

ChatGPT has many excellent features.

But there are also many shortcomings.

As an AI customer service, it is not perfect enough.

But there has never been a better choice.

Besides, it does save money.

So everyone just makes do with it.

But now it is different.

The strong performance of Xingchen AI customer service has surprised those foreign companies.

Especially after they also tried to use it.

It is even more amazing.

Nowadays, most of the AI ​​customer service in the world is similar to the AI ​​customer service of those dog, cat and cat supermarkets in China.

They can only answer questions according to the preset environment.

If the questions raised by the customer service are beyond the understanding ability of the AI ​​customer service.

That would be a complete waste of time.

But Xingchen AI customer service is different. It has an understanding and answering ability beyond imagination.

It is more like fully mastering the information of the product.

Then analyze the user's problems and needs.

Give answers from the product information.

This technology is simply ridiculously strong.

A large number of foreign shopping websites are tempted.

After all, customer service is the most indispensable for shopping websites.

Traditional AI customer service can only reduce their labor costs by 20% to 30%.

AI customer service can only solve 30% of the problems.

The rest still requires manual labor.

But Xingchen AI customer service feels that it can solve 80% or even 90% of the problems.

Only some authority issues need to be handled by humans.

This is definitely a magic weapon for shopping websites.

After all, AI that can respond perfectly 24 hours a day will help the platform's sales become better.

And not just foreign shopping platforms.

Most companies that need to deal with ordinary consumers have become interested in Xingchen AI.

However, compared with the enthusiasm of domestic companies.

Although foreign companies are tempted, they are not so proactive.

No reason...

Data security is very important.

Especially now that there are more and more companies in China, there are many of their competitors.

If customer information is leaked.

The losses caused will definitely be quite heavy.

And most companies in China don't seem to pay much attention to data security.

Although Xingchen Academy is different, they will still hesitate.

And some technology giants are even less likely to use Xingchen Academy's AI.

Because the two sides are competitors.

So most foreign companies are giving feedback to their own AI customer service suppliers, hoping that they can improve their technology.

Isn't my great country an AI power?

Isn't it more than five years ahead of China?

Then how can they come up with the same level of AI customer service?

...

However.

The American companies headed by chatgpt are looking at the various test pages of Xingchen AI customer service at this moment.

They are all confused.

In many aspects, their technology is more advanced.

Their products can do things that Xingchen AI can't do.

For example, drawing, creation, making tables, etc.

But the problem is that they can't do what Xingchen AI customer service can do.

For example, Xingchen AI's ability to understand products.

The ability to judge the words of customers.

Output ability.

But what shocked them the most was Xingchen AI customer service's situational memory ability.

Almost all generative AIs now have no ability to connect context.

Simply put, AI will soon forget what you talked about and the requirements you put forward.

But Xingchen AI customer service is different.

When answering customer questions, he can connect the context.

He can always remember the information and requirements that customers have said before.

This is the most incredible thing in their opinion.

And this is also the problem that AI needs to break through the most today.

After all, if AI is like a goldfish, it will forget what it said in seven seconds.

It will never become the artificial intelligence that humans expect.

But if AI can remember what customers say and the information they say like humans, and can constantly quote the information in subsequent exchanges.

That is real artificial intelligence.

In short, major artificial intelligence companies in the United States are crazy today.

Countless technicians are testing Xingchen AI customer service like crazy.

They really want to understand how Star AI does this.

This is not just a desire for knowledge.

It is a matter of life and death.

Star AI can be said to have mastered extremely critical technology.

With this technology.

Star AI will advance by leaps and bounds.

Although now Star AI only does AI customer service.

But the other party has such technology, and it will definitely not be difficult to build a generative AI like gpt in the future.

And if it is done, it will rely on AI's ability to connect with the context.

Will soon close the gap or even surpass them.

And this is something they cannot tolerate.

Today, Xingchen AI customer service is only provided by Xingchen Insurance Department.

Therefore, these foreign giants are testing like crazy, trying to find patterns and reasons.

But soon, they became confused.

Because of the AI ​​customer service of Star Insurance, the IP address of Meiliguo was banned.

As long as it is an IP from a beautiful country, it cannot be used.

Although they have many ways to get around this ban.

But the top executives of major companies are a bit silent at the moment.

As for the reason?

It's because they have been the only ones who have banned Chinese users from using their services for so long.

Now he has turned against Tiangang.

Such humiliation.

They feel unbearable.

But there is nothing to be done.

Because Xingchen Intelligent Company has really come up with technology that they have not yet mastered.

Many industry leaders also pointed out this most important point on the Internet.

As we all know, the stock market is never the real market value, but the expectations of investors.

The major artificial intelligence companies in the beautiful country have always been leaders in the global industry.

This has caused their valuations to rise.

Coupled with the ban on the sale of graphics cards a few days ago, the development of Xingchen Artificial Intelligence, the largest competitor, has been hindered.

Let their valuations skyrocket again.

But now, when investors discover that Xingchen artificial intelligence has surpassed the artificial intelligence of Meiguo in some aspects.

Concerns naturally arise.

As a result, the valuations of major artificial intelligence giants in the United States have plummeted.

It has even fallen to the level before the lockdown took effect.

At the same time, Huang Weida's stock price also fell.

After all, the sale of graphics cards is banned, and Xingchen Artificial Intelligence cannot buy Huang Weida's graphics cards.

In the future, we must either build it ourselves or use China's own products.

And Xingchen AI customer service has really demonstrated its ability to replace manual customer service.

It will inevitably spread quickly in China and other countries.

But Huang Weida cannot take advantage of this opportunity.

Market value will naturally fall.

…

“The market response to AI customer service far exceeds our imagination.”

“It’s not just major domestic companies that are following up and contacting us.”

"There are also many companies abroad who hope to access our services."

“Our current computing power is seriously insufficient.”

“So we have to continue to build the computing center.”

“But we can’t keep digging and building on the Meiling side.”

"So next we plan to build an undersea computing base station on Qinhuang Island. Learn from Microsoft and put the base station into the seabed, which can save huge cooling expenses..."

"Moreover, Qinhuang Island is adjacent to the imperial capital, with various high-quality supporting facilities and sufficient talents."

"The first batch of undersea computing power base stations will use the Huang Weida graphics cards purchased before the ban."

“It can basically meet our needs this year.”

"At the same time, we have also contacted several domestic AI graphics card companies such as Huayao."

"Let the other party optimize the domestic AI graphics card and adapt it to our large model."

"The other party is very proactive. The two major domestic AI graphics card production teams, Kunpeng and Shengteng, have already sent people to connect with them."

"These two domestic AI graphics card solutions do not require the use of Huang Weida graphics cards."

"Although it is still one level behind foreign mainstream graphics cards in terms of reliability, linkage, sustainable iteration and ecology. But as long as we optimize it, we basically don't have to worry about insufficient computing power before our own graphics card comes out. Problem."

"And teachers from the chip major will also come to provide guidance during cooperation."

“So basically you don’t have to worry about too many problems.”

"The only problem is that the price/performance ratio is not high enough, and the investment will be hundreds of billions."

In the office.

The teacher who is temporarily in charge of the Xingchen AI department reported the development progress to Ye Chen.

Ye Chen nodded when he heard this.

good mood.

It doesn’t matter if you invest a lot because you can always make it back.

As for domestic AI graphics cards, they are indeed inferior in terms of level and reliability.

But since there is no use for the time being, let’s use domestic products first.

With their own large model applications, these domestic AI graphics cards will inevitably be greatly improved.

Just think of it as supporting the domestic graphics card industry.

The level of these enterprises has improved, which is also good for their future development.

Many large companies are like this.

A large amount of money was invested in the early stage to cultivate the industrial chain.

As the level of the industrial chain improves, our own products will naturally improve accordingly.

This is a win-win situation.

“What are the profit prospects of AI customer service?”

Ye Chen was still very curious about this question.

The person in charge immediately smiled upon hearing this: "It's very good. We have given priority to cooperation with five companies that have the highest demand for AI customer service and the largest number of users, including Goudong, Maochao, Penguin, and China Mobile China Unicom."

"It is expected that within one month, preliminary debugging and testing will be completed."

"We have also selected several companies abroad that are well-known and have the intention to cooperate."

"As long as the results of the first batch of partners are excellent enough and the empowerment they bring to partners is great."

"In the future, it will be absolutely no problem for our products to occupy 80% of the domestic AI customer service market."

"Due to various factors, the development abroad may not be too smooth, and some real giants may not use our products."

"But even so, the annual revenue of AI customer service is expected to reach at least 200 billion yuan, and it may be more."

Hearing this number, Ye Chen's eyes lit up.

Now his own college is really short of money.

After all, the competition has begun to intensify.

Although it is only banned from selling graphics cards now.

But Ye Chen knows clearly that this is just the beginning.

After being targeted, more and more suppression will only come faster.

Especially when his own college is still performing so well.

So, although the chip major was exchanged.

But this is far from enough.

Energy, machinery, materials, chemical industry, even nuclear physics, aerospace, etc., these are all things that Xingchen College must involve.

Because only the wider the industry, can it resist the suppression of the world's number one superpower.

So, making money is really important for Xingchen College now.

Of course, make money when you should make money and spend when you should spend money.

Where to invest, Ye Chen will not save at all.

"Does AI customer service need to continue to iterate?"

Ye Chen has too many things to take care of, so he did not pay attention to the specific internal project plans of Xingchen Artificial Intelligence Company.

Hearing this, the person in charge nodded: "It is necessary to continue to iterate AI customer service. For example, the internal research is on how to judge the customer's mood at the moment by judging the customer's tone, voice, text content, and punctuation."

"The biggest problem with AI customer service now is the lack of wisdom to judge emotions."

"If you can judge the customer's emotions, you can communicate more targeted and more efficiently."

"At the same time, we also hope that AI customer service can express its own emotions."

"Of course, it does not mean that AI really has its own personality, but after judging the customer's needs, it can use different emotions to answer customer questions while giving customer service emotional value!"

"And this technology is very important for the robot caregiver and robot nanny technology that you mentioned, the principal."

"In short, AI customer service is Our first technical reserve. "

"Other related AI projects are also being launched one after another!"

"For example, we are also trying to develop and produce mechanical dogs internally!"

"We hope to produce a mechanical dog that can replace guide dogs, observe road conditions with eyes, navigate, and walk in various complex environments..."

"We can even give mechanical dogs more functions."

"For example, help blind owners prevent being cheated, call the police, etc."

"We will make more attempts."

"Principal, you can look forward to it. Maybe one day, we will bring out a robot similar to the one in the movie and surprise you."

"Of course, robots probably don't look like humans."

"After all, two legs are definitely not as good as several legs in terms of balance."

Ye Chen raised his eyebrows and smiled.

Ye Chen had also read the report before.

It seems that his own AI company involves many aspects.

But in fact, the ultimate goal is to work hard to build a real intelligent robot.

However, the technology required for intelligent robots is too complicated.

If you want to develop it all at once, let alone whether it is possible, the funds to be invested will be sky-high.

Even Xingchen Academy may not be able to afford it.

In this case, Xingchen Artificial Intelligence Company began to split the research and development direction.

First analyze the specific technical reserves needed for the development of robots.

Then divide into different groups for research and development.

During the development process, these technologies will simultaneously launch various types of commercial products to make profits.

Meet the needs of Xingchen Academy in the development process.

It can also take into account the money earned to continue to research technology.

AI customer service is one of these project teams.

Although most of the technologies are even only in the plan.

No group has been set up to start research.

But this is because of insufficient personnel.

But Xingchen Academy can cultivate top talents by itself.

Every year, a group of talents will enter the company for internships.

The entire Xingchen Artificial Intelligence Company will inevitably continue to conquer the field of artificial intelligence as if pressing the accelerator.

The chip major has just been opened, and it cannot provide Xingchen Academy with help in the ban on the sale of graphics cards.

But those top teachers can help debug domestic graphics cards so that they barely meet the needs.

Thereby helping their own academy to survive the current ban period.

Overall, everything went well.

The ban on sales by the United States has obviously caused some trouble for itself.

But it is not a big problem.

In terms of artificial intelligence in its own academy, it is completely impossible to stop it by simply banning the sale of graphics cards.

On the contrary.

This ban will cause existing graphics card companies to suffer a catastrophe in the future.

After all, Xingchen Academy does not need these graphics cards now.

Then various large artificial intelligence models in the future will definitely save the adaptation of Huang Weida and other graphics cards.

And when various artificial intelligence industries such as its own robots develop, sweeping the world and killing the global AI industry.

Then these graphics cards that are not supported will inevitably follow suit.

Withdraw from the field of AI graphics cards and concentrate on making graphics cards for gamers.

……

In short.

Ye Chen is very satisfied with the development plan and progress of his own artificial intelligence company.

Ye Chen firmly believes that artificial intelligence is the future.

It is the key to the science fiction era.

And his own Xingchen Academy has already stood at the forefront.

Seize this opportunity and you can take off directly.

But in the end, Ye Chen still has a small question: "Will our AI customer service develop in the direction of generative AI such as chatgpt?"

Nothing else, Ye Chen is just vengeful.

Didn't the United States ban the sale of my graphics cards for the sake of its own AI industry?

Then I will naturally beat your country's companies in generative AI.

Make your ban a complete joke.

Hearing the words of his own principal, the person in charge also laughed: "Don't worry, principal, generative AI is also in our plan..." (End of this chapter)