Chapter 574 The Whole Network Is Boiling! Buy, Buy, Buy!

The response ability of Xingchen AI customer service is too strong.

Not only can it answer their confusion.

It can even compare the same type of products.

It can even summarize the differences between the two parties in the contract.

Let users see it at a glance.

This is really a bit too outrageous.

If it weren't for the AI ​​customer service's reply speed.

A reply of dozens or hundreds of words can be replied in almost one to two seconds.

Real customer service simply can't have this speed.

They have to doubt whether the customer service they are chatting with is real.

In short, AI customer service can almost solve all their confusion about Xingchen's insurance products.

More information than manual customer service can provide.

For example, the incidence rate of young people with a certain disease.

Another example is the specific calculation method of life insurance, if you live to a certain number of years, how much money you can get.

It can be said that it is clearly listed.

Let users who don't know much about insurance see it at a glance.

The most important thing is that AI customer service is particularly honest.

Some real sales people never talk about their own shortcomings, but only belittle the shortcomings of competitors.

This makes users unconvinced.

They will wonder if the salesperson is deliberately smearing. .

But the AI ​​customer service of Xingchen Insurance is different.

When comparing the same type of products, the other party's advantages are mentioned, and the disadvantages of their own are also mentioned.

Anyway, they list them clearly for you.

It may even be to circumvent the law and make it more obvious. In terms of language, they will only implicitly point out the possible problems in the other party's contract.

After this set of operations.

Not only did it not push users to competitors.

Instead, it made users more convinced.

After all, they are not afraid of products with shortcomings.

They are only afraid that there are obvious shortcomings, but they don't say it, and they find that they have been cheated after buying it.

In short.

After communicating with AI customer service.

Many users who are interested in Xingchen Insurance's new products have confirmed their intention to place an order.

They paid the deposit directly on the official website.

Waiting for the confirmation of Xingchen Insurance staff.

On major social platforms.

Xingchen Insurance launched four new products, which originally occupied the first place in hot searches.

But it didn't take long before it was squeezed to second place.

The first hot search became: Xingchen Insurance's AI customer service is so amazing!

All kinds of praises about Xingchen Insurance's AI customer service directly flooded the Internet.

"I always thought that AI customer service was mentally retarded, and it was made by Internet giants to torture us, but until I just experienced Xingchen Insurance's AI customer service, I realized that these Internet giants are not bad, deliberately torturing us. They are really bad..."

"I testify. Xingchen Insurance's AI customer service's ability to understand is simply terrifyingly strong. The other party can understand everything I say, and then give me a perfect answer. Unlike customers of other companies, they will only say sorry that they don't understand."

"Does Xingchen Insurance's AI customer service use Mai Mai's voice? It sounds so good!"

"My monthly income is 3,500 yuan. I didn't want to place an order. I just planned to join in the fun. As a result, I chatted with the AI ​​customer service. I withdrew 2,000 yuan from Huabei, plus my salary last month to buy a youth version of insurance..."

"Xingchen Insurance's AI customer service is indeed something, it's reasonable Strong analysis ability, strong judgment ability, strong summary output ability, and most importantly, it can also compare competing products, so that users can better distinguish the advantages and disadvantages of different products. "

"I even suggest that netizens who want to buy products from other insurance companies can also go to Xingchen Insurance to talk to AI, so that you can better understand the insurance products you want to buy."

"I suggest other giants to follow up. I know you want to save manpower, but you must at least have the level of Xingchen AI customer service. This is a win-win situation."

"I can only say that Xingchen Insurance's customer service AI, although not like chatgpt, can answer you everything, can also help you work and do a lot of things for you. Xingchen Insurance Customer Service AI can only answer your insurance-related questions, but I think Xingchen Customer Service AI is closer to the AI ​​I imagined..."

"..."

The praises of countless netizens almost swept the entire Internet.

This caused many other netizens to be shocked.

Something is wrong.

Yesterday, the Xingchen AI customer service model was released.

But few people paid attention to it.

Today, Xingchen Insurance released a new product.

As a result, you are paying attention to AI customer service again?

Isn't this a bit outrageous?

Reverse operation, right?

But there is no doubt that more netizens flocked to Xingchen Insurance Company, or called, or downloaded the app.

They all wanted to know.

Is this AI really as amazing as netizens boasted?

And after trying to ask questions and communicating.

Netizens were all surprised.

There are even many netizens who originally did not plan to change insurance or buy insurance.

Because of the content of the communication with AI, they are attracted by the new products of Xingchen Insurance.

They plan to buy a guarantee for themselves.

But because the number of netizens pouring in is too large.

The recovery speed of Xingchen Insurance AI has inevitably slowed down.

It took one or two seconds to reply before.

Now it takes five to eight seconds.

It can be seen how much the number of users who heard the news has increased dramatically.

And when more people have experienced it.

The praises are also increasing.

There are even a large number of netizens who began to x-on:those Internet giants who often cannot find customer service.

x-on:Penguin has the most.

Let them quickly disband the original AI customer service project team.

Use the Xingchen AI customer service model directly.

Most netizens, in fact, do not dislike AI customer service.

What they dislike is those mentally retarded AIs that waste their time.

Xingchen Insurance's AI customer service can easily solve 99% of users' problems, and the answers are more detailed and accurate, and the reply speed is ridiculously fast.

It saves more time than real customer service.

In this case, netizens will of course choose to support it.

…

And the major domestic Internet giants were all confused when they saw the excitement on the Internet.

Originally, they did not take the Xingchen AI customer service model seriously.

After all, who doesn't have such a thing?

There is no technical content at all.

So there is no need to use your Xingchen Academy model.

But looking at the hot search.

They were silent.

And when they rushed in to experience it, they were silent for a longer time.

Is this AI customer service?

This ability to understand and summarize is even better than chatGPT, which has brought huge pressure to China.

Such a great technology.

Why don't you quickly develop generative AI and compete with gpt to beat him to the ground.

You use it as customer service?

This is a waste of talent...

No wonder users are so dissatisfied with Xingchen Intelligent's AI customer service after using it.

This is not a level of thing at all.

It's not an exaggeration to say that it is a dimensionality reduction attack.

Xingchen Intelligent's technology is too powerful.

However, seeing Xingchen Insurance AI customer service's ability to understand products, many companies are tempted.

After all, this thing can work 24 hours a day, without rest or holidays.

And it can fully understand its own products and solve problems for customers.

If used, it will greatly save pre-sales and after-sales labor costs.

And it can also reduce the complaint rate.

When customers are angry and dissatisfied, they can reply to users as soon as possible.

Give customers the best and most thoughtful feedback anytime and anywhere 24 hours a day.

This will certainly greatly reduce customer dissatisfaction with the brand and increase the repurchase rate.

And even if AI can't solve the problem, you can appease the customer first.

Record the customer's problem and let the human customer service intervene to solve it early the next morning.

Such AI customer service is really important for most companies.

In short.

The bosses of major companies are all a little tempted.

They went to the official website of Xingchen Artificial Intelligence Company, which they didn't care about before, and carefully checked the introduction of Xingchen Academy AI Customer Service Model, as well as the price, API access method, etc.

Small companies, online stores and the like are all a little tempted.

Thinking about whether to connect to it and try to see the effect.

And big companies are a little hesitant.

Even a special project team was set up to seriously study and discuss whether to use Xingchen artificial intelligence customer service.

After all, although the original AI customer service of their own company is a little stupid, it is not unusable.

As for the poor user experience and wasting user time?

As long as it doesn't affect profitability, who cares about this?

And using Xingchen Academy's AI model, you have to pay.

So they will be a little hesitant.

...

But wait until the next day.

The major companies that were still hesitating were all shocked.

Because Xingchen Insurance released the sales data of new products today.

It detailed how many sets of each product were sold or paid for deposits yesterday.

The numbers are all amazing.

Basically, they all start at one million.

But this is not surprising. After all, although Xingchen Academy’s insurance products are not perfect, they have great advantages.

The most important thing is that they can make people feel at ease.

Coupled with yesterday’s popularity, it is not surprising to sell this number on the first day.

But one of the data attracted attention.

"According to our statistics, 83% of the users took the initiative to place orders after chatting online or voice chatting with AI customer service."

Ordinary people don’t feel much when looking at this number.

After all, how users place orders, what does it have to do with them ordinary people?

But the reactions of major giant companies, especially online shopping companies, are different.

The reason why major companies have customer service departments is because they need customer service to guide some hesitant users to choose their own products.

It can be said that for major companies.

The significance of pre-sales customer service is more important.

After all, as long as the pre-sales customer service dispels the user's hesitation, the user will choose to place an order, thereby creating profits.

This is also the reason why most companies care more about pre-sales customer service.

Many netizens can experience it when shopping online.

Before buying a product, it is easy to find a live customer service.

But when there is a problem with the product after sales, it is a bit troublesome to find a manual customer service.

You have to click various buttons and wait for various times.

These are all intentional by these companies.

And the data of Xingchen Insurance Company shows.

Xingchen AI customer service has the ability to dispel user hesitation and let users buy products.

And this is exactly what all companies need.

After all, although real customer service is flexible, it also has disadvantages, that is, it needs training and the level is different.

Even due to training and learning issues, various problems may arise at work, causing the company to lose users who are willing to purchase.

But artificial intelligence customer service is different.

If we can guarantee the level of Xingchen Insurance AI customer service.

The ability to dissuade users from placing orders and guide users will definitely take off.

Moreover, many users consume on impulse.

If the other party calls customer service, you need to wait.

Perhaps during the waiting period, the impulse receded.

Then I just stopped buying it.

But the advantages of artificial intelligence customer service are highlighted in this situation.

Twenty-four hours a day.

No matter at any time, we can answer customers' questions immediately and provide guidance for placing orders.

This is for the closing rate.

It definitely took off.

Now, all major companies have reacted.

The Xingchen Insurance Department is now releasing new products, which are essentially advertising the Xingchen AI customer service model.

The two cooperate with each other to achieve each other's success.

It not only allows netizens to understand Xingchen Insurance’s new products more easily and quickly.

Saved Star Insurance’s labor costs.

It has also allowed the strength and level of the Xingchen AI customer service model to be recognized by the entire network.

It can be said that this is a textbook-level cooperation.

All the giants looked at it in amazement.

The only pity is that such an operation can only be performed by Star Academy.

They don’t have the technology, nor the reputation.

…

But the major giants are undoubtedly excited.

After carefully checking the quotation of Xingchen AI large model.

They were even more excited.

The quotations for large models of Xingchen AI customer service are not cheap.

It is much more expensive than the same type of domestic products on the market.

Nowadays, domestic large-scale AI models have begun to engage in price wars like other domestic industries.

However, the pricing of the large model of Xingchen AI customer service has reached 0.05 yuan/thousand tokens.

It is dozens of times higher than the price of similar domestic products.

It’s almost catching up with chatgpt’s pricing.

But the major giants all feel that this price is worth it.

After all, they are not products of the same level at all.

The large model of Xingchen AI customer service would be cheaper.

That will kill all domestic large models.

And the major giants have calculated carefully.

If you connect to the Xingchen AI customer service large model interface, the cost will definitely be higher than using your own.

But the problem is, the benefits are also greater.

For example, higher transaction conversion rate, higher cooperation intention, and better user experience.

Moreover, even Xingchen AI is not cheap.

But if the constant reception is calculated.

Using Xingchen AI customer service is still at least half cheaper than using human customer service.

In the future, they will only need to maintain a small customer service team to handle some problems that AI does not have the authority to handle.

For company operations, the advantages definitely outweigh the disadvantages.

Capital is like that.

Everything is based on profit considerations.

then.

On this day, all major giant companies will end up without hesitation.

For example, the well-known shopping giant Goudong Company.

It was the first time to announce on the official website that it was negotiating with Xingchen Intelligence Company to introduce Xingchen AI customer service to replace the original AI customer service.

Star AI customer service will be provided for all self-operated stores on the platform as soon as the cooperation is completed, and other customer services such as plus member customer service will also be upgraded at the same time.

Thus providing customers with better customer service.

As soon as the news came out, Goudong's stock price immediately rose sharply.

And here comes Goudong.

Cat Supernatural, another shopping giant, won't hesitate either.

It also announced that it will introduce Xingchen AI customer service to provide unified AI customer service payment services for all third-party stores on its own platform...

As for Pin Xixi, there was no movement.

The main purpose is to attract customers, and it does not require a very powerful AI.

A prompt will pop up stating that there is no return, only a refund, which is enough to satisfy the vast majority of Pinxixi users.

…

In addition to shopping platforms.

Major social platforms have also announced that they will introduce Xingchen AI customer service to provide customers with better services.

Major online game companies, you won’t miss it.

Especially when Penguin announced the news, it triggered a lot of heated discussion.

There is even a hot search term called "Finally no more playing hide and seek with Penguin's real customer service".

It can be seen that netizens are really suffering from Penguin’s mentally retarded AI customer service for too long.

In short, there was an upsurge in introducing Xingchen AI customer service in China.

The Xingchen AI model, which no one was interested in on the day it was released, suddenly became a rising star of domestic AI.

For most ordinary people, Xingchen AI, which can only serve as customer service, is even more useful than those generative AIs.

After all, not everyone needs to think about how to make ppt and how to generate various pictures every day.

But dealing with customer service, especially Internet customer service, is unavoidable for most people.

Therefore, Xingchen customer service AI is far more important to ordinary people than chatgpt.

Of course, if these companies introduce Xingchenxingchen AI customer service, it will definitely not be done so quickly.

After all, AI needs to be trained and learned.

Different products, different businesses, and different business models have different needs for customer service.

If the AI ​​customer service of Xingchen Insurance Department is directly moved to JD.com.

Then the AI ​​customer service will be clueless.

After all, the customer service does not even know what products JD.com has, JD.com’s after-sales regulations, and JD.com’s plus membership privileges.

How to provide services to customers.

So this requires training and learning.

Of course, this learning time will not be too long.

Because Xingchen AI’s machine learning ability is quite powerful.

Especially AI customer service, there is no need to filter spam information from the Internet, and it can learn directly from the designated database, which will be more efficient.

The biggest problem for generative AI is the spam information on the Internet, there is too much spam information.

It is difficult for AI to judge whether what it learns is correct.

It is very likely to learn some wrong information as correct information.

Make all kinds of jokes.

But Xingchen AI customer service is different. It only learns the specified product content and easily avoids most problems! (End of this chapter)