Chapter 241: No Explanation
The call was quickly connected. Lin Canrong probably didn't expect President Pei to call, and there was a little unease in his tone: "President Pei! Do you have any instructions?"
Pei Qian said casually: "It's nothing major, I just want to ask a little, how many guests are there at Mingyun Private Kitchen recently?"
Lin Canrong didn't answer immediately, looking a little embarrassed.
It's not a question of how much, it's a question of whether...
From its opening to the present, Mingyun Private Kitchen has never received any guests, except for a dinner party for Tengda's internal employees and Zhang Zuting for dinner.
This is too normal, no publicity, no exposure, naturally no one will come to eat.
Some Tengda employees have mentioned it to their friends, but Mingyun Private Kitchen is a remote and far-flung place, and it is difficult to find no one with them, and most people are unwilling to toss back and forth; , and do not want to eat a second meal at their own expense so often.
So recently, there are no customers at all.
Although it would appear that he was incompetent at his job, Lin Canrong thought about it and told the truth and couldn't lie to President Pei.
President Pei expected things like God, and if he lied in front of him, the consequences would be serious.
"Mr. Pei, I haven't received other guests recently. I need to reflect on this. It should be that the publicity of private chefs is not enough. I will immediately arrange for people to strengthen the publicity..." Lin Canrong took the initiative to take the blame.
When Pei Qian heard this, he hurriedly interrupted: "No no no no, that's not what I meant."
"You're doing a great job right now, your priority is to provide the best food and service, and publicity isn't your thing to worry about."
"I'm calling this time just to highlight a few issues."
"There should be a small number of customers coming to Mingyun Private Kitchen in the near future. You must explain the following precautions to all our service staff."
"First, customers are not allowed to take pictures."
"Second, don't over-explain."
"Third, no exceptions can be made for anyone."
"Understand?"
Lin Canrong: "Uh..."
He obviously didn't quite get it.
Pei Qian briefly explained a few more words. The so-called "don't explain too much" means that if a customer asks, why do you have to make an appointment in advance if you don't have so many ingredients?
The waiter answered directly, "Because these ingredients are very precious and need to be transported from other places", it's ok, don't explain in detail why these ingredients are precious and where they should be shipped from.
Or some customers ask, why are your dishes so much more expensive than other places?
The waiter can directly answer "because we use better ingredients and provide better dining environment and service", and don't explain in detail how good the ingredients are, and what are the advantages of the dining environment and service.
In short, don't show off too much.
As for "don't make an exception for anyone", it means that even if a big boss comes and is willing to spend a lot of money, he has to make an appointment like everyone else. Similarly, the waiter can't explain these things to him too much.
Of course, this does not mean that the service attitude is bad.
How to serve or how to serve, just don't explain too much about these relatively imaginary things.
"Do you understand?" Pei Qian asked again.
Lin Canrong: "Uh...Understood, President Pei. I must strictly follow this requirement."
Lin Canrong didn't ask any extra questions, and Pei Qian was very satisfied.
He warned a few more words, no matter if there is any trouble, he must report it in time, and then hung up the phone.
On the other side of the phone, although Lin Canrong didn't ask any questions, he was still lost in thought.
What does Mr. Pei mean?
Is this the legendary "unexplained marketing"?
No matter what the customer asks, do not explain it at all?
The attitude is "you're done eating, why are there so many problems?"
Of course, the attitude must not be so blunt. President Pei means that the waiters should still serve the guests like serving God, but they will not answer every question of God in detail.
This is completely contrary to Lin Canrong's conventional understanding.
It always feels a little out of place!
Misunderstandings between people must be resolved through communication. If customers are dissatisfied, the waiter must explain in detail as much as possible, so that customers can fully understand.
If you just smile and play haha, then maybe it will aggravate the misunderstanding.
But... President Pei's request is very clear, and he even called to warn him, which is enough to see that this matter is very important.
"Forget it, President Pei must have some deep meaning, don't think about it."
"Just do as President Pei asks."
"Wait, why does President Pei know that there will be guests coming in the near future?"
"Oh, Mr. Pei must have thought of other ways to promote it. No wonder he told me not to worry about publicity."
Although he couldn't guess what President Pei was thinking at all, Lin Canrong felt that President Pei seemed to be winning, as if he had already arranged everything in the future.
It is good to have such a leader!
Lin Canrong was relieved and prepared to fight the waiters.
...
...
In the evening, Pei Qian had returned to his residence.
I cleaned up the dismembered camera wreckage on the table, edited the video a bit, and was ready to publish.
The number of fans of the hardcore review account has been increasing. Although the growth rate is moderate, the current situation has exceeded Pei Qian's expectations.
All in all, successfully achieved the goal!
Even if Lin Chang remembered it now, he wouldn't think that President Pei would take money and do nothing.
After watching the sand sculpture barrage of netizens in his previous videos, Pei Qian began to plan his next plan.
The most important thing is definitely two games.
The development speed of "Blood War Song Power Enhanced Edition" is much faster, and the advertisement has been filmed. At the beginning of next month, that is, in another ten days, it should be able to start advertising and online testing.
And "Back to the Shore" will take at least a month.
In addition, Mingyun's private kitchen has to pay a little attention to it, and can't overturn the car.
As for the Chinese website of Endpoint, Headwind Logistics, Feihuang Studio, etc., don't worry too much for the time being. The former two are stable losses, and the latter is just like that.
Fortunately, the stalls are now big enough, and the speed of spending money is significantly faster.
Now all the headwind stations are on the right track, especially in the areas where Pei Qian often travels, express delivery can be delivered to your door.
Of course, it doesn't matter if someone is unwilling to let the courier deliver to the door and has to pick it up by himself. The headwind station serves a small area. For those who ask not to deliver to the door after calling, just wait for the customer to pick it up without delivery.
Pei Qian was pondering whether he could pay this time or not, the key was to look at headwind logistics.
Although other industries seem to be stable, who knows which one will suddenly explode?
Stabilize the headwind logistics, so that when other industries suddenly have problems, as long as you open a few more headwind stations and hire more couriers, the profit can be controlled.