Chapter 1109 The Effect of Xiaoyao Express

Xiaoyao Express, which has been in business for more than a month, now has 400,000 orders received and delivered every day, and the momentum of development is very rapid.

no way.

Xiaoyao Express is really fast and good.

Make a call and make sure the courier arrives within an hour, instead of telling you to wait until a certain time before the courier will come to your door.

From the moment they receive the goods, they upload them directly to the Internet through the GPS positioning scanning system they carry with them, so that you can track the condition of the goods.

Now the logistics system of Xiaoyao Express is in the big cities, the Pearl River Delta, and the Yangtze River Delta. If there are no special accidents, the express mail sent to other places today will reach the recipient the next day, and it is absolutely guaranteed that there will be no accidents. Theft, unpacking and the like.

Even the couriers of Xiaoyao Express will take the initiative to remind the receiving customers that if they want to check, please open the box and check. They will wait for the customer to confirm before signing for confirmation. If there is any problem, it will be easy to deal with.

At this moment, the recipients can be moved to the point of bewilderment.

Whether it is Tiantian, Shentong, Yuantong, etc., the couriers will never allow you to check before signing, because they are afraid of taking responsibility.

But according to the survey of foreign courier giants, less than 0.2% of customers who check first and then sign, unless they encounter things such as subcontracting, theft, or intentional damage, unreasonably plant the responsibility of the consignor on the courier. , which is two thousandths.

If all the courier packages are counted, it is less than one hundred thousandth.

The courier giant's response to this is that it would rather be one in one hundred thousandth of the customer's wish, and not give up its high-speed and high-quality service.

They did it abroad, and they succeeded, and indeed that made them popular with customers.

However, in China they rarely do this. Because they are worried about the quality of Chinese people, and as foreigners, they naturally have psychological advantages, just like the three guarantees for cars, which have been practiced abroad for decades, but in China they pretend to be deaf and dumb, pretending to be crazy and selling stupid . It just doesn't treat people equally.

80% of the couriers in Huaguo also do the same, so they will have a lot of complaints in the future. In the eyes of customers, they are just second-rate couriers.

Of course, part of this is the reason for joining the express branch. They are all contractors. If such a problem is encountered, the headquarters will not compensate, and the franchisees of these branches must compensate.

But franchisees don’t pay for themselves either. They will ask the courier who delivers the courier to pay compensation. The courier only earns fifty cents or one yuan per package, and the compensation is tens of hundreds. Where do they have this money?

Therefore, they will never let the customer open the package and check it before signing unless it is a last resort. This is causing trouble for themselves.

The most powerful private express delivery companies such as SF Express and Datian have learned this trick from foreigners, and they are vertically managed by themselves. All the personnel are recruited by their company themselves, and there is no need to make the courier responsible for compensation for no reason. As a result, after several years of implementation, the probability of being wronged is still no more than one in 30,000.

Xiao Qi had known for a long time that the result would be like this, and he also knew that in the past few years, domestic first-class express companies such as SF Express only defaulted to the policy of checking before signing when customers are noisy. If the customer doesn't say anything, they will treat it as nothing.

As everyone knows, what he said and what he passively accepted gave the impression to the customers. It's totally two different things.

Therefore, Xiaoyao Express did not passively wait for customers to make this request, but actively asked customers whether they want to do so.

In this way, everyone has a refreshing feeling, and they all feel that this express company is kind.

So on the contrary, even if there are some problems belonging to Xiaoyao Express, they will not care about them.

And after receiving the goods, without exception, they will praise Xiaoyao Express to the sender.

"Old Zhang, the courier chosen by your company is great! My car was shut down for more than an hour to be repaired, and the young man just waited at the door of my shop for more than an hour! Well, the quantity and quality of the goods are correct... ...The next time I send it over, I will still look for them! Feel at ease!"

"Boss, I have to praise you! Yuedong arrived in Rongcheng, and it was already in my hands before it arrived in 24 hours. The courier uncle asked me to check my phone before signing, very good!"

"Sure enough, there is a reason why you are expensive! Xiao Qi's courier company is the same as his dream pad, the quality is guaranteed! The guarantee of conscience! This attitude is nothing to say! The next time you buy it, I will call them, and we will spend it more happily! "

"Haha, I finally enjoyed one-day delivery. I bought something with the dream pad during class in the morning, and it arrived at lunchtime in the afternoon... 150 yuan is worth it!"

"..."

On various forums on the Internet every day, no matter whether they are really grateful or instigated by the navy hired by Zhou Bo, anyway, the reputation of Xiaoyao Express has already surpassed the low-key development of SF Express, and it has become the number one express delivery in Huaguo.

"We Chinese people's own best express delivery!"

The sailors brazenly brag about this phrase.

A rumor boasted a thousand times becomes truth.

What's more, except for the ruthless collection of money, Xiaoyao Express is really good, so gradually, in everyone's subconscious, there is the same idea.

It is now 2007, Weibo, WeChat, postings, etc. have not yet flooded, and the important functions of sailors are displayed in front of people for the first time.

Even the dozen or so advertising planning companies hired were horrified by the effect of this viral spread, and they admired Zhou Bo, the CEO who planned this matter, in their hearts.

As everyone knows, such forward-looking things, of course, only Xiao Qi, the reincarnated person, knows that the series of secret books he gave to Zhou Bo contain a lot of publicity and advertising methods for later generations!

Although Zhou Bo's reputation has become a legend in the advertising and marketing industry, but for him, this is nothing to be happy about.

Because Xiaoyao Express is now losing more than 30 million yuan a day, and this does not include other expenses in Xiaoyao Logistics Park. Otherwise, just the loss of money would make the suave and suave President Zhou lose his hair in a hurry.

Fortunately, under the effects of various advertisements, the daily express delivery volume is also increasing.

However, according to estimates, it takes about 2 million orders per day to break even.

400,000 to 2 million.

Seeing this huge difference in numbers, Zhou Bo couldn't help sighing.

When will the good days come! (To be continued..)