Chapter 649 Sister, I Advise You to Be Kind

After making the decision, Chen Changliu looked at Ke Meng and asked cautiously:

"Sister, you did a great job this time, and you have also seen the benefits brought to us because of this official after-sales service test incident. Do you think the public opinion war on the Internet has any impact on a high-tech entity enterprise like ours? ?”

"Is it affected?"

Ke Meng did not answer Chen Changliu's question right away. She was busy during this period, negotiating with Jingjiang about the acquisition of Dayu Bus Factory, and also took the time to have a disgusting thought, so she had no time to summarize.

Chen Changliu's question forced her to clear her mind, biting her chopsticks and falling into deep thought.

Chen Changliu was not in a hurry and was waiting for Ke Meng's answer while eating. Zhao Yanan was actually absent-mindedly thinking about Chen Changliu's words while eating.

Chen Changliu was very satisfied with this. She was a woman who knew how to think and improve herself every moment. Chen Changliu was very satisfied with this.

After Ke Meng thought quietly for 5 minutes, he looked at Chen Changliu and said:

“I think it has the following impacts on companies like ours:

First, Internet public opinion wars can increase the visibility and brand influence of high-tech entities.

In the war of public opinion, companies can increase their exposure and attention on the Internet by expressing their own opinions and refuting negative remarks, thereby attracting more potential customers.

For example, in our video of the brand's official after-sales service from the perspective of passers-by, we don't have to do it ourselves. Once we guide it, consumers will make their own judgments. This is why our sales have increased.

So to understand it from another perspective, that is, Internet public opinion warfare can help high-tech entities establish a good image and reputation.

Enterprises can demonstrate their professional strength and service attitude by actively responding to negative remarks, expressing professional opinions, popularizing technology, etc., thereby winning the trust and support of customers and improving the company's reputation and credibility.

Of course, this also requires you to be able to stand on your own feet. Like someone who wanted to do this, they didn't even dare to respond, and their reputation was also very bad.

second,......"

Ke Meng talked a lot, and also analyzed the public opinion events from the flower gardener's past. Chen Changliu did not interrupt, but listened quietly. It can be said that he was very satisfied with Ke Meng's understanding.

When Ke Meng stopped and looked at him, Chen Changliu nodded with a smile and praised:

"Well, senior sister, you said it very well. It seems that you were very impressed after personally leading the operation this time.

Yes, to put it bluntly, we have now entered the Internet era, and all our thinking and perspectives are about to change. Whether it is marketing or advertising, the Internet will be our focus in the future.

You also said just now that this incident has had a great impact on XXX, and it will take a lot of time for them to repair their reputation.

In a public opinion war, if a company fails to respond to negative comments in a timely manner or handles them improperly, it may cause damage to the company's image and brand, and reduce customer trust and loyalty.

At the same time, in this kind of Internet public opinion war, companies need to invest a lot of manpower and material resources to deal with negative speech and public opinion, which may distract the company's attention and affect its normal operations and development.

In the face of public opinion, crisis public relations are not done well, and the company responds inappropriately or handles it in a timely manner, which brings huge economic losses and reputational losses to the company.

In short, the impact of Internet public opinion wars on our physical enterprises is complex. Enterprises need to actively respond to public opinion wars and adopt appropriate strategies and measures to reduce negative impacts and play a positive role.

At the same time, enterprises also need to strengthen their own public relations construction and improve their ability to respond to public relations crises to ensure their own operations and development..."

Chen Changliu was very patient and constantly analyzed and explained based on the messy things on the Internet in later generations.

"Senior sister, have you ever thought about what is a very critical point in this? How should we better cope with the next Internet era?"

Chen Changliu's question made Ke Meng frown. Ke Meng said nothing, but Zhao Yanan blurted out:

"Assemble a high-level public relations team, and at the same time, the company will do its own internal work to bring high-quality products to consumers. This way, many attacks can be avoided."

After Zhao Yanan finished speaking, she looked at Chen Changliu and saw that he was smiling and silent. Then she looked at Ke Meng and found that Ke Meng still frowned. She knew that what she said was not what Chen Changliu and Ke Meng wanted.

Ke Meng shook his head and said:

"Yanan, what you said is just the most basic. In the mall, intrigues do not mean that you can do it well. Others can concoct some accidents. Then you will set the pace. Even if you clarify it later, it will always be Some people will believe it.

There are so many weird people in this world, and there will always be people who believe them. "

Having said this, Ke Meng's eyes suddenly lit up, he looked at Chen Changliu and said:

"Junior, I understand. Do you mean to control public opinion?"

Seeing that Ke Meng understood the real answer, Chen Changliu couldn't help but smile and applaud her.

"Haha, senior sister is smart. Comrade Xiao Zhao, you have to study more."

Seeing Chen Changliu nodding at him, Zhao Yanan stuck out his tongue and said:

"Boss, you are so stupid. Is it any wonder that Sister Ke is smarter than me? If I were as powerful as Sister Ke now, boss, wouldn't I also be the vice president?"

"You actually said the boss was stupid and wanted to beat him?"

Seeing Zhao Yanan sticking out his tongue and complaining about his stupidity, Chen Changliu couldn't help but reach out and want to hit her on the head, but Zhao Yanan dodged it.

"Okay, it's true that you two are together every day at work, and even after get off work you have endless troubles."

"Sister, how can it be the same? I have to do whatever he asks me to do when I'm at work, and I can't even have any objections. After get off work, of course I have to argue with his boss. Hmm, I need to balance myself mentally!"

Zhao Yanan's words made Ke Meng couldn't help laughing, and said maliciously:

"Yanan, what did he ask you to do? Just do it if he asks you to do it?"

Ke Meng's word "gan" was even accentuated. What was originally a good sentence made Zhao Yanan blush, and some pictures appeared in his mind.

Uh... It seems that there was indeed a boss who asked me to take the initiative, and in turn understood that it was me who did it!

Zhao Yanan's expression left Chen Changliu speechless, while Ke Meng couldn't help but burst out laughing. Ke Meng's laughter brought Zhao Yanan back to her senses. She bit her silver teeth, glared at Chen Changliu fiercely, and then looked Xiang Kemeng said:

"Sister Ke, don't talk about me. Humph, I don't know who it is. I often stay in the boss's office for hours before coming out. When I come out, my face is rosy and my steps are staggering. The most important thing is that I am the one who looks at me every time. Door.

Burning bridges now, sister, I advise you to be kind! "

PS: Correct typos first and then correct them.