Chapter 148 Whose Problem Is It? (Added for 175~307)

The explosion of the HX2 mobile phone battery quickly fermented on the Internet. Many media have reprinted it, causing heated discussions among netizens.

Surging News: "Netizens broke the news that the latest hot Hongxin HX2 smartphone had a battery explosion, and the Hongxin mobile phone responded that it is under investigation."

Penguin News: "The first battery explosion accident occurred in the HX2 mobile phone, and the injured were injured in many places. The cause has not yet been identified!"

Mobile Home: "HX2 mobile phone battery also exploded? Are lithium-air batteries really safe?"

Headline news: "HX2 has a mobile phone battery explosion accident, which has aroused great concern from relevant departments and is ready to intervene in the investigation!"

Phoenix Information: "Another phone blew up, this time because of the battery?"

...

Hongxin Electronic Technology Co., seeing these news, Lu Zixin was immediately angry, called Yao Li, and asked: "What's going on? Are there any substandard products leaving the factory?"

Yao Li also frowned deeply. As soon as this incident happened, he got the news, and he was in chaos. He knew that if this was true, then the signboard of the Hongxin mobile phone and the signboard of the Kunpeng battery would all be smashed!

In these projects, the investment of the company should be less than one billion yuan, and there must be no mistakes! But now, such news broke out on the Internet, making him restless.

"Mr. Lu!" Yao Li took a deep breath and said, "We still don't know the cause of the accident. The company has urgently dispatched personnel to contact the whistleblower to investigate the matter. In addition, the public relations department is also working hard to deal with relevant news."

"I'm asking about the battery!" Lu Zixin said sternly, with a kind of majesty in his eyebrows, which surprised Yao Li. President Lu rarely loses his temper, and it seems that he is really in a bad mood today.

He hurriedly said: "I can guarantee that there is no problem with any lithium-air battery that leaves the factory! It definitely meets safety standards!"

"And there are many factors for the battery to explode. It is likely that the battery exploded due to improper operation by the user."

"I have to rush to the factory now to investigate the production quality inspection for more than a month."

After listening to him, Lu Zixin eased his mind and said, "Just ask Zhang Qiang to come to me."

"Got it." Yao Li went out to work.

A few hours later, the RI-8901 industrial robot Zhang Qiang came to Lu Zixin's office. He still had a cold expression on his face, and when he saw Lu Zixin, he took the initiative to say hello: "Mr. Lu, Zhang Qiang is here to report."

"Zhang Qiang, you have been in the battery factory. Let me ask you, have the batteries that come out of the factory really undergone a complete inspection, and will there be any safety problems in terms of performance and structure?" Lu Zixin asked, and the industrial robot completely obeyed him. will not lie.

Zhang Qiang said: "All lithium-air batteries that leave the factory have undergone quality inspection, and there is absolutely no problem before leaving the factory."

Lu Zixin asked, "What do you think of this battery explosion incident?"

Zhang Qiang replied: "There are many factors that can cause a battery to explode. No matter how good a lithium-air battery is, it's just a battery. If it receives an ultra-high temperature burn or other accident, it is very normal for it to explode."

"Yeah." Lu Zixin felt relieved when he said this. Now it is very possible that the battery exploded due to improper operation by the user. As long as the investigation is clear, the problem can be solved.

The Red Letter Company was dealing with the accident urgently and sent personnel to contact the whistleblower, but the other party did not respond at all.

And what made Lu Zixin feel worse was that despite the constant efforts of the company's public relations department, there were still repeated reports on the Internet from time to time by the media.

On the second day, not only did Hongxin Company fail to contact the whistleblower, but the netizen named "Old Bear" spoke up again and said, "It has been 24 hours, and the Hongxin mobile phone has not given me an answer."

"However, I will not give up! The rights and interests of our consumers cannot be invaded like this. I am going to sue Hongxin Electronic Technology Company. Are there any kind friends who can provide legal assistance?"

Seeing him say this, netizens were even more indignant.

"x-on:Red Letter Mobile, are you too shameless? This is irresponsible?"

"Sue it, I support you!"

"Everyone supports me, our Zhengfan Law Firm is willing to provide legal aid for this gentleman for free!"

"Why is HX2 still sold online? This product should be banned! Take it back!"

"Looking at your business, I have already returned the HX2 I ordered. The performance is better than the safety."

...

Soon, the Hongxin official responded: "After learning about the netizens, the Hongxin official has been trying to contact this gentleman to investigate the cause of the accident. But this gentleman did not respond, but continued to criticize us. "

"It is recommended that everyone look at this matter rationally. If it is our responsibility, we will definitely bear it. But if there is a rumor, we will also use legal means."

The official response from Red Letter made everyone suspicious, but the netizen continued to post on Weibo, writing: "Red Letter has never contacted me at all, they just said that because they were scared!"

Immediately afterwards, the official Red Letter posted a proof of contact, and the official Weibo staff also stated that the Red Letter did try to contact the "old bear" through corresponding means.

However, Lao Xiong avoided talking about the matter and directly announced on Weibo: "Hello everyone, I have found a lawyer friend from Zhengfan Law Firm to help me, and I am collecting materials to file a lawsuit against Hongxin Mobile!"

"Here I have to say, don't be deceived by the red letter, their mobile phones are garbage, and they may end up like me if they use them! I hope everyone can learn from it!"

In the conference room of Hongxin Electronic Technology, Tang Gang said angrily: "This bastard is clearly intentional!"

"We contacted him at first, but he didn't accept it. We showed goodwill to him and expressed our willingness to investigate and pay for some losses, but he ignored it. Now we are going to sue us directly!"

"There's nothing tricky behind this matter, I don't believe it if you kill me!"

"That's right, someone helped fuel the flames behind the battery explosion!" said the director of the public relations department. "Now there are some messages that slander and slander us from time to time on the Internet, and we can't handle it at all."

Su Zhirong's expression was also not good-looking, she said: "Affected by the battery explosion, the shipment of our HX2 smartphone has dropped sharply in the past few days. Many sales channels have stated that a large number of users have returned goods recently, and they have expressed concern about our products. question."

"The Kunpeng battery factory has also stopped production these days. It has been inspected by relevant departments as required. The direct loss has reached several million, and the indirect loss is even more."

After thinking, Lu Zixin said: "If the other party deliberately discredits us, no matter how the lawsuit is fought, we will suffer a lot of losses. Unless we have a way to investigate the matter clearly and prove that the accident was not caused by our battery."