Chapter 1199 Chaotic After-Sales Service

"Hello, how can I help you?"

"Ahem, miss, I would like to ask where should I insert the mouse? In my opinion, the back

The two interfaces are the same. "

"Hello, sir, it's like this. Pay attention. There is a little mouse above the computer interface. It is the mouse."

"Ahem, okay, I didn't pay attention."

"It doesn't matter, you can see the detailed tutorial on the DVD we sent with you."

"Thank you so much."

The phone was hung up, and there were constant complaints on both ends.

Damn it, I only have a video recorder at home. What a disaster. This month’s expenses are going to exceed the standard again. Damn it, this wasn't planned. Why can't you send a videotape?

“Oh my gosh, Ruth, the one who just didn’t know how to connect the power cord, and now this one doesn’t know how to get the mouse.

I think this guy will definitely call me for consultation. "

"Anna, stop complaining. I heard that some people use DVDROMs as cup holders."

It was great when he was selling computers, but when the hotline was flooded with calls, Fat Cat Tom felt bad.

"Outsourcing, what are you waiting for? It's too late for training here. Go to Asan and find a company.

By the way, have you finished that damn slot-loading DVDROM? Damn, I should have thought of that. "

Fat Cat Tom is speechless. This joke is known to everyone in Silicon Valley. However, some people still do it. There is no way, these rich people are right, so the designers are wrong. It's you who deliberately misled users.

In other words, the benefits of the legendary world are good, otherwise, I would have stopped serving you.

"By the way, Tom, give those girls more rewards. You know, being frustrated at work, if you don't get material encouragement, it will be a disaster, my disaster.

And, never, never laugh at a customer's ignorance. You need to make those customer service staff understand that these are their bread and butter. "

"I will, boss, conduct emergency training immediately."

"By the way, it doesn't matter if the service is outsourced. Tell them that if someone complains, they won't have to cooperate in the future."

The sweaty fat cat Tom was gone, and he felt much more relaxed now that he could throw this hot potato out.

However, thinking about those so-called quality problems, Fat Cat Tom still felt a little numb.

He was a little confused before. You can't connect the wrong interface on the computer. If it is wrong, you can't get it in at all, okay?

However, those damn rich people have a way of getting it wrong. You bastard, do you always go out of your way to do something like this?

The first batch of goods are usually filled with crazy fans and enthusiasts. With the subsequent promotion of advertisements, Legend World, the guy selling game consoles, suddenly became synonymous with professional-grade computers.

expensive?

If it wasn't so expensive, those wealthy people might not really buy it. Don’t be afraid of expensive things. When rich people buy things, they only buy the most expensive ones, not the best ones.

This sentence may not be a joke. Don't they know that a bag worth tens of thousands of dollars can be worth a thousand dollars at most?

To the rich and wealthy, bumping up clothes or bags is like the scene of a car accident.

That's right, price is a gap. In fact, William White's current computer, for these people, 13 cells is not enough. If you can, you'd better come up with $30,000.

Now that there is such an additional group of users, the previous policies need to be adjusted.

For example, adding on-site installation services, 299 a time is not expensive. If you need to be taught how to use computers, of course there are other considerate services.

What the hell, how can you be so expensive?

Is it expensive? In fact, there is really no such thing. As long as people are involved in the United States, it is impossible to get cheap. Changing a light bulb or a fuse will cost you a hundred or dozens of dollars per minute, no negotiation.

It may not be expensive if you buy a cabinet at IKEA. If you want to have it delivered to your door and installed, most of the time, the price is not much cheaper than the cabinets.

Friends with poor hands-on skills are better off staying in Rabbit Country. Damn it, even if you eat spicy hotpot, someone will deliver it to your home. Let alone foreign countries, it is unimaginable in Xiangjiang and Baodao.

It’s not that there’s no takeout service, it’s about whether you can afford it.

Don't skimp on tipping, otherwise someone will spit in your lunch box.

"Installation at home? If so, it is better to go to an electrical appliance chain store to buy it. At least, those salesmen will teach them how to install it." Michael Dell couldn't understand William White's magical brain circuit. He seems to be in a hurry, but that guy is not selling computers at all.

"Ahem, boss, according to what we know, this phenomenon is rare.

only. "

"Hesitating, just what?"

"Amazon's DVD player sales suddenly surged, and we noticed that several brands were out of stock."

"Fuck, okay, I get it." The corner of Michael Dell's mouth twitched. He was still hesitating whether to configure DVD, but there was no CDROM option in Legendary World.

It seems that if this stuff is not added, it will definitely be regarded as a backward product.

To be honest, the current performance of Legendary World has far exceeded his judgment. What you see is chaotic after-sales service, and what he sees is indeed a group of blind consumers.

Yes, these people don't know much about computers, and they don't necessarily need computers. However, they chose to buy computers.

Not to mention other things, this point alone will make Dell a few streets away. Legend World is basically the Apple of IBM compatible computers.

The person who was most stimulated was undoubtedly Bill Gates. Temporarily freed from the entanglement of the Ministry of Justice, he urgently needed to take some action.

If William White can do it, why can't I. Could it be that I, Bill Gates, am not as good as you? The stock price has been a bit weak recently. If no news comes out, the fund manager will be scolded.

Isn’t it just differentiated management? No matter what, I don’t dare to sell Microsoft computers all over the world.

Tsk tsk, customer service is outsourced to Ah San. How does this brain grow? Well, it’s full of curry flavor, but it’s cheap!

From this day on, Asan entered the sights of Silicon Valley bosses.

My native language is English, which is great. We need a lot of coders and customer service staff now. Of course, if you have others, we also need them.

What, the pronunciation is difficult to hear, and customers may not understand it.

No, there is evidence that English with a strong curry flavor may be the most authentic London accent.

As the size of software becomes larger and larger, no matter how good a software engineer you are, there is no way to complete a software independently.

At this time, mass production of some programmers has become a top priority.

Hehe, wait until you are all Ah San. Don't blame me for not warning you, these bastards are also very difficult to deal with.

What, look for more powerful people from the Rabbit Kingdom.

Trust me, this is a bad idea.

No store owner is willing to hire rabbit people because these guys are so capable. I work quickly but don't eat much and don't spend much. This is really suitable.

However, these people work too hard unless you can keep them promoted. Otherwise, sooner or later, you will find that you have cultivated a very powerful opponent for yourself.

Well, the path to promotion in the American Empire is far less tragic than that in the Big Rabbit Country. If you think about it, you will understand. If you can study in a prestigious school in the United States, what easy people will there be?