Chapter 203 Banking Services 1 Package Solution
First look from the outside, all are bright glass doors and windows, with a 76 door in the middle, and two automatic glass doors on the side that are controlled by infrared sensor probes. The original aluminum alloy frame doors have been replaced by Advanced bulletproof glass.
At first, when Fan Wubing wanted to build this set of equipment, he considered using glass doors and windows, so that the inside and outside are transparent, the field of vision is wide, and the situation inside can be seen at a glance from the outside, which is very good for improving work efficiency, so He contacted the Panshi Glass Factory, and found that their current commercial glass series is progressing well, and they have produced bulletproof glass that can meet daily needs, as well as various windshields used in vehicles.
This news made Fan Wubing happy again, he just asked casually, but he didn't expect that his factory already had such a crucial glass product.
On the outside of the glass door, there is a large piece of stainless steel alloy rolling shutter. Different from those ordinary rolling shutter doors and windows, this stainless steel alloy rolling shutter looks beautiful, belongs to bright colors, and has high strength and is not easy to be damaged. It is practical, and most importantly, it is also produced by a company under Fan Wubing.
After being purchased by Fan Wubing, the Shuixi County Iron and Steel Plant to which Panshi belongs not only replaced the equipment, but also introduced some of the latest metal smelting techniques. Many of the products currently produced are close to the standards of international counterparts. The experts brought back from Ukraine even introduced several high-strength alloys, which have a wide range of applications.
And the most important point is that the equipment that was pulled back at the beginning has already begun to play their role at this time. Using it as a means, Panshi Heavy Industry has now produced many new types of equipment with independent intellectual property rights for companies in its group. After the production line is put into use, the effect is very good.
The automatic door sensed that someone was approaching, and immediately opened the door. After a group of people walked in, the door slowly closed.
Boss Zhu asked casually, "How is the safety performance of this gate? There have been control system failures in the past, and people were trapped. This gate is not safe, is it?"
At this time, a director of Fan Ting's company who is in charge of the bank's renovation project has come out and is accompanying Fan Wubing and the others to visit. Hearing this, he immediately replied, "It will never be like this. The intelligent identification system, the transmission device has also been improved, and the one-way transmission has been changed to two-way control, once the existing obstacles appear, the state will be automatically adjusted according to the pressure, and people will never be caught."
"Isn't it safe for a bank to use such a large glass door?" Some people also raised doubts when they saw the large glass door.
The supervisor under Fan Ting was also a capable person. He immediately dragged a chair from the side, swung it up and threw it at the big glass.
Everyone covered their hearts in fear and heard a loud bang.
The result was that the glass was intact. The chairs were falling apart. The supervisor said calmly. "The glass is a product of our Fan's company. The quality is not bad. The chairs were bought temporarily from the street. It seems that we need to purchase them separately."
Fan Wubing looked at the supervisor and smiled. Very satisfied. Then ask Boss Zhu to go in with the others. After they got inside. I saw a banking appointment system terminal controlled by a touch screen. There are two female staff standing next to it. Instruct customers to use the device.
It's actually very simple. There are two options on the display. One is a cash business button. One is a cashless service button. Just one click away. A prompt with the customer number and how many customers in front of you are queuing will be printed below. There are also some points of attention and the like.
Boss Zhu glanced at the customers sitting on the chairs waiting quietly in the hall. He looked at the customers at the counter who were handling business in an orderly manner. I think this design is really good. So he turned to talk to the others. "Which one of you has brought money. How about we also handle a cash business?"
Immediately, someone took out a one hundred yuan bill. Then received the business certificate. It shows that there are fifteen customers waiting before.
So everyone found the chairs over there and sat down. Then I looked at the internal environment. There are now two ATMs on one side. Some people want to withdraw money. You can go to self-service business. There is no need to queue here.
There are a total of five windows for cash business, so it won't take long for fifteen people to line up.
Everyone noticed that there is an LED display above each window, and the floating characters controlled by the computer on it show the customer number that is currently handling the business, so that you can clearly judge how long it will take your turn.
Whenever a customer completes the business at a window, there will be a reminder to ask the next customer to handle the business, and three reminders will be given on the broadcast. If the three reminders fail and no customer appears, it will automatically enter the next customer.
Boss Zhu saved a hundred yuan, and was immediately recognized by the window, and many people surrounded him.
He has a good image among the common people, and everyone enthusiastically gathers around wanting him to say something.
Boss Zhu himself didn't want to say anything, but instead invited everyone to share their opinions on improving the bank's services.
A man in his forties was the first to say, "In the past, banks had four major crimes. The first was long queues, the second was old jumping in lines, the third was that the ATMs were not working, and the fourth was the cold faces of the salespersons. Like me This kind of old customers who go to the bank hundreds of times a year can’t bear it, let alone ordinary customers who come once in a while, and everyone complains about the bank. Now such a transformation, the effect is much better.”
The effect is indeed much better, because with the computer queuing system, long queues and queue jumping have been eliminated, and there will be no more random queue jumping by relatives, friends and related people of bank employees, and because of customer evaluation The system, that is, the scoring system placed outside the service desk, the bank employees dare not show any bad faces to customers. This thing is much more effective than putting polite words on the wall and the like.
Everyone chattered a lot, basically complaining about how bad the bank service was in the past, but now that such a change has been made, many people from far away have come to deposit and withdraw money.
"Everyone saw it, did you hear it?" Boss Zhu said to everyone, "What do you think of the series of things you saw today?"
"Easy to use, convenient, and orderly." A leader concluded.
Another leader also said with emotion, "I used to be afraid of going to the bank. Once I got in, I was most afraid of a long queue, and someone would add a stopper or something, and the waiting people would be annoyed. Now I can just do it like this, and I don't have to stand." Just wait, don't worry about others jumping in line, okay!"
Some people also asked about the cost, Fan Wubing was really not clear about this question, but the F= next to him: If only this set of equipment and software is used, each bank customer needs to pay 300,000 yuan, if it is If there are decorations involved, then you need to go to the market with you.
This group of leaders are all the heads of the banks, the kind who can count their words, so seeing that the system recommended by Boss Zhu is really effective and convenient, and it is of great benefit to improving the overall image of the banking industry. After thinking about it, everyone has reached a verbal agreement with Fan Wubing, and all the large-scale outlets in various places will adopt this system. Fan Wubing's rough estimate is also shocking, and it will probably produce 10,000 sets of equipment.
An idea that came to mind by chance can actually generate an output value of two or three billion yuan, which is indeed amazing.
Of course, the most critical issue here is not how high the technical content is, but that it is a key measure to comprehensively improve the service quality of the banking industry, which can greatly reverse the image of the bank as a window unit in the world. It is the most valued by everyone.
Otherwise, the entire banking industry will invest two or three billion yuan in image projects, which will basically achieve no purpose. At most, the decoration will be a little better, which will not benefit the improvement of service quality at all.
"Actually, please pay attention. There are cameras above and around our heads, which can monitor from all angles." Fan Wubing said to everyone, "This is a dynamic image capture system developed by us. Once there is any violent action in the hall When it is time, the camera can capture the key picture by itself and record it with the clearest picture as an important basis for future review.”
The so-called aggressive actions naturally refer to activities such as robbing banks. Although many banks have installed such things, the recognition rate and resolution are relatively low, and only a rough image can be seen, such as clothing and figure. Yes, even if the face is captured, it is still a blur. The police handling the case can only make some rough judgments based on these materials, and cannot be directly used as evidence to arrest people.
If the system that Fan Wubing said can really capture the key points of dynamic images by itself, then the practical significance is very obvious, so the people in charge of all banks have increased their attention, hoping that Fan Wubing can demonstrate it.
"Demonstrate?" Fan Wubing was stunned for a moment, pointed to his nose and asked, "Didn't you let me play the robber?"
Everyone was in a good mood when they saw Boss Zhu, and they immediately booed together, "Mr. Fan, you just have to play it once, otherwise we won't place an order!"
"Then can you find me a hood or something to cover it up? If it gets out that I'm robbing a bank, I'm afraid I'll be laughed at!" Fan Wubing said with a wry smile.
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