Chapter 2220 It Doesn’t Matter How Much Money You Have

"Currently, our smart express locker system is relatively mature," Lao Ma said with a proud face as he walked towards the row of express lockers on the roadside.

There is a rookie logo on it - named by Feng Yiping, which is actually returning the name to Lao Ma.

"Because of the emergence of new smartphones represented by the iPhone, after we develop the corresponding APP, I believe that our Cainiao smart express cabinet will provide everyone with better and more convenient services,"

"In fact, it is now welcomed by the residents of the town. They don't have to rush downstairs when something arrives, and they don't have to worry about not being able to receive the express delivery in time if they are not at home."

Relatively speaking, this is indeed a system with low technical content.

"Our Cainiao Express will also serve as an advertising platform when it enters the community in the future,"

"You can also explore its application in community O2O,"

"What I'm most optimistic about is its big data," Feng Yiping's hand touched its touch screen. "This one is still too small. I think it should be at least ten inches or more."

The people from the metal products factory immediately said, "This is just our prototype. The touch screen of the future will definitely be more than ten inches."

The city's metal products factories, which were frequently on the verge of closing down, are now tending to develop into a group company. Currently, there are three large production bases across the country.

The smart express cabinet in front of us is another promising new project of theirs, and it is a new project with relatively high added value, so they are very careful in this regard.

Feng Yiping nodded, "After entering the community, it is definitely not as easy as in our own territory. Rent and coordination with the property company are all problems,"

"The important thing is communication with users. In order to improve efficiency, it is very disgusting behavior to put the package in the cabinet first and then notify the user to pick it up without asking for the user's opinion."

This comes from his own personal experience.

"Well, you are right. We are very concerned about this. The relevant procedures are being considered repeatedly. The main thing is to ensure that the user's consent is obtained before the package can be put in."

"We are currently studying how to avoid related disputes as much as possible, how to define responsibilities faster and more accurately when handling related disputes, and how to evaluate couriers,"

"Of course, we will not put those packages that are valuable or that need to be inspected on the spot," he said.

In terms of his main business, Lao Ma obviously thinks more comprehensively.

"Users also have certain obligations when using Express Express, so we stipulate that for users who do not pick up their packages after the expiration date, for example, if they still do not pick up their packages after 24 hours, we will charge a certain fee,"

"We will make this clear on lockers and on notification text messages,"

Feng Yiping immediately shook his head, "We can tell the user to pick up the package as soon as possible, but forget about overtime charges."

"The cost is very low, only about 50 cents per hour," Lao Ma said, "and we must take into account the future costs of our express delivery service after it enters the community. You also know that the venue rental and property company management fees, including our The cost of software and hardware is not low,”

"We predicted that it might be difficult to make a profit by just charging courier companies,"

"This is not a question of more money or less," Feng Yiping said, "it is also a question of user experience."

"I think under such circumstances, even 50 cents would make many people feel uncomfortable,"

"Controlling costs is a good thing, but it makes users feel uncomfortable while also feeling that we are simply taking advantage of money. This is obviously not worth the gain,"

"Just talk about eBay,"

Lao Ma was stunned, why is eBay involved again?

"One thing about it that I still admire is that they have been adhering to one point since they were founded. The vast majority of people in this world are good."

"Regarding our Express Express, I believe that not many people will deliberately occupy the lockers without picking up packages. Generally speaking, we all want to receive our online shopping as soon as possible, right?"

"That's true," Lao Ma said, "but there is no limit to the storage time. There may also be such a problem. For example, if you put it in the locker for him in the morning, he will forget it when he comes home at night, and he will miss it when he gets upstairs. Get up, but don’t bother to come down, and it happens again the next day,”

"If there is a charge, this group of people will obviously be more conscious,"

"Especially in terms of total volume, the space in our lockers is always not enough,"

"We can think of other ways, such as sincere reminders through the APP, or in turn, evaluating users,"

"I'm just against fees,"

Looking at Feng Yiping who was arguing with Lao Ma with his hands folded, Fang Yingzhi whispered to Jin Ling, "Is this still him when he has money but doesn't make any money?"

"He has always been like this, doing something and not doing anything," Jin Ling said.

"Lao Ma, the Express Express project is indeed not an easy profit project, but we can't just consider this issue from the perspective of profit. We have to think about how the putting into use of this system can bring benefits to our e-commerce system. What a benefit,”

He put his hand on Lao Ma's shoulder and said, "You are a person who wants to do big things. You can't be obsessed with these small gains."

"Yiping, you have to consider how much pressure this will bring to us if this area cannot be self-sustaining after the number of our placements increases,"

"I can imagine it," Feng Yiping said, "but we certainly can't expect overdue charges to change this result. Let's tap potential from other aspects. I think increasing the mining of big data is a direction worth working on,"

With so many people around him, Lao Ma didn't argue with Feng Yiping anymore, "Okay,"

But Feng Yiping seemed to be unfinished, "Speaking of this, Mr. Xu,"

"Mr. Feng, you called me?" Xu Bin, the head of the hotel business department, walked over.

"Yes, you have similar problems here," Feng Yiping said.

"I don't charge anything here," Xu Bin thought for a moment, "It's always free for hotel guests to store their personal belongings at the front desk,"

"I'm not talking about that. I'm talking about the fruit provided in the room for members who booked rooms on our website. That's also too stingy,"

"I haven't encountered it myself, but I've heard people complain more than once. There are only a few kinds of fruit. Bananas are usually underage; oranges are at least 70 or 80 years old, with wrinkled skins and no moisture at all; as for grapes, not to mention the sourness, there are only skins and seeds,"

Someone laughed next to him.

"Look, here, obviously someone has had this experience, right," Feng Yiping said.

An expert smiled and nodded, "In terms of relevant cost control, our hotel has indeed done a good job,"

Xu Bin's face was a little red.

"I know that the hotel does this to control costs. We currently have more than 130,000 guest rooms, which means that 10,000 rooms need to send fruit every day. If each room saves 1 yuan, it can save more than 3 million yuan a year, right?"

"This is a good intention, but it is also equivalent to doing a good deed with bad intentions. If you encounter such a thing, will you shake your head and lower your favorability towards the hotel you stay in?"

"In fact, the money is still extra, but not only did it fail to improve the hotel's reputation in the minds of customers, but it also reduced their favorability towards the hotel. Isn't it more of a loss? ? "

"So, while controlling costs, we also need to know how to calculate the big picture,"

"Mr. Feng, we remember this," Xu Bin said with his head down, "I will adjust it immediately,"

"In fact, the cost in this area is easy to control," said Lao Ma, "Our logistics network has been gradually improved, so Mr. Xu, our hotel can directly purchase fruits from some fruit producing areas instead of buying from middlemen,"

"We can also sign contracts directly with some growers, and support the development of agriculture and help some growers get rich, right?" He was more relaxed when it didn't concern him.

"This is a feasible way. In short, the quantity doesn't matter, but the quality must be good. Even if there is only one apple, it will be a delicious apple,"

"Mr. Feng, we will definitely do it," Xu Bin wiped the sweat from his forehead.

Looking up, he saw Xiong Yuliang from Jiamei Hypermarket smiling there. He turned his eyes. We are all brothers. How can we let you stay out of it?

Xiong Yuliang saw it and rushed to say, "Boss Feng, although we have done a good job in the overall account, we must check carefully when we go back to see if there are any aspects that need improvement."

"Boss Feng, we will check immediately when we go back."

"Yiping, let's check whether there are such problems now."

Soon, several people followed suit.

Gao Zhiyi, who had returned from Thailand, smiled and said to Xu Bin, "Boss Xu, do you want to come to our company to learn from us? We don't charge any fees, and we also provide fruits."

Xu Bin smiled bitterly, you bad friends!